Program Support Technician

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Title: Program Support Technician DSP02019

State Role Title: Administrative & Office Specialist III

Hiring Range: Negotiable and commensurate with experience.

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Position: The Virginia State Police is seeking to hire a Program Support Technician Dispatcher Senior in our Criminal Justice Information Services Division at State Police Headquarters in North Chesterfield, Virginia. The successful candidate will perform data entry of Court Disposition Reporting Forms (SP-222s) and Notification of Involuntary Admission, Mental Incapacity, Mental Incompetence, and Temporary Detention Order (TDO) with Voluntary Admission Forms (SP-237); ensure treatment orders include required signatures; match faxed/mailed records using a tickler file; establish and update mental health records; automate non-computerized criminal history records; archive source documentation; and participate in special projects. About the Agency: We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP! VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

• Working knowledge of office practices and procedures and general recordkeeping.
• Skill in operating computers and using Microsoft Office applications and other automated office equipment.
• Demonstrated ability to research questionable data by applying established procedures; to archive data and records; to generate required correspondence; to work independently and as a member of a team; to follow oral and written instructions and pay close attention to detail; to effectively communicate in English orally and in writing with individuals at various law enforcement agencies, judicial staff, and the general public; and to respond professionally and efficiently to incoming telephone calls.
• High School Diploma or GED equivalent.
• Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.

Additional Considerations

• Experience in reviewing criminal history records and legal documents for discrepancies preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items. Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P. M. on June 20, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered. PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at View email address on us.edajobs.com. The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws. REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST (V)alor (S)ervice (P)ride

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on us.edajobs.com.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer