Breakfast Attendant - Hampton Inn & Suites Rancho Cucamonga, CA

Overview Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Hampton Inn & Suites Rancho Cucamonga, CA. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Responsibilities Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customer with a smile and positive attitude. Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensure that all guests are dealt with in a professional, consistent manner; handle difficult situations and people diplomatically. Ensure the entire food selection is available daily and that hours of operation are strictly adhered to. Monitor and inspect all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side‑work and rotation of inventory. Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team. Be professional, responsible and mature in conduct and behavior. Be understanding of, encouraging to and friendly with all co‑workers. Be self‑motivated and use time wisely. Maintain open lines of communication with each department. Respond positively to new ideas. Openly accept critical/developmental feedback. Be available to help other departments in emergency situations. Perform other assignments as directed by supervisor. Qualifications and Requirements High School diploma / Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good verbal and written communication skills. Ability to supervise subordinate staff, including assignment of duties, evaluation, service and taking disciplinary action when necessary. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations and food and alcoholic beverages. Must possess basic computational ability and basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations. Knowledge of state regulations regarding health policies. Most work tasks are performed indoors in a moderate temperature controlled by the hotel. Must be able to stand and exert well‑paced mobility for up to 4 hours in length. Must be able to exert well‑paced ability in limited space. Must be able to reach different floors of the hotel on a timely basis. Must be able to lift up to 50 lbs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing and visual acuity. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit required by state law. Ability to obtain and/or maintain Alcohol Awareness training if required by state law and/or brand standard. Benefits Team Driven and Values Based Culture Vacation & Holiday Pay Same‑day pay available Employee Assistance Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) #J-18808-Ljbffr Hotel Equities