Hybrid Call Center Supervisor: Customer Care Leader
Firstrust Bank
Firstrust Bank is seeking a Customer Care Supervisor in a hybrid role to lead a team of call center agents and ensure exceptional service delivery. The position emphasizes real-time floor support, coaching, and performance management to drive KPI results. Ideal candidates bring 3+ years in customer service within a call center, 1+ year in supervision, and strong communication skills, with a data-driven mindset and ability to stay composed under pressure. #J-18808-Ljbffr Firstrust Bank
Vacancy posted 2 days ago
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