Clinical Program Director

CoveCare Center is seeking an experienced, collaborative, and mission-driven Clinical Director to lead our Mental Health Clinic. This is an exciting opportunity for a behavioral health professional who enjoys developing strong clinical teams, improving systems, using data to drive performance, and ensuring high-quality, person-centered care. The Clinical Director provides both clinical and operational leadership for the program. As Clinical Director, you will: Provide leadership, supervision, coaching, and professional development to clinical staff Promote high-quality, person-centered, trauma-informed, and recovery-oriented care Oversee clinical operations, including assessment, admissions, case assignment, referrals, treatment, and discharge Monitor program performance, productivity, documentation, quality measures, and key performance indicators Ensure compliance with NYS Office of Mental Health (OMH) regulations, agency standards, and other applicable requirements Maintain Utilization Management/Utilization Review (UM/UR) requirements Support staff in meeting documentation and collaborative documentation expectations Provide leadership during clinical crises Provide crisis coverage in a rotating schedule during business hours and after hours; Use program data to identify trends, strengthen performance, and support continuous quality improvement Collaborate with other CoveCare programs and community partners to coordinate care Support program growth, community outreach, service development, grants, and other strategic initiatives Monitor program utilization, fiscal performance, contracts, and reporting requirements Represent the program on internal committees, community task forces, and other collaborative initiatives Provide direct clinical services What We’re Looking For Candidates should have: A graduate degree in a health-related field with appropriate NYS licensure/certification, or eligibility as a Qualified Health Professional under NYS Mental Hygiene regulations LCSW or LMHC preferred At least three years of experience in a community-based mental health and/or substance use treatment setting At least one year of supervisory and administrative experience Experience working with individuals with co-occurring mental health and substance use needs Strong leadership, communication, organizational, and problem-solving skills The ability to coach staff, provide meaningful feedback, manage competing priorities, and hold teams accountable while maintaining a supportive work environment A commitment to trauma-informed, person-centered, collaborative care Comfort using technology, electronic health records, data, and performance measures to support program operations Schedule & Work Arrangement Full-time, Monday–Friday position Position is in-person during the initial training and onboarding period Potential for a hybrid work schedule following successful completion of the in-person training period, based on program and operational needs The position requires flexibility to support program operations, with at least one in-person workday per week including evening hours Participation in rotating agency-wide crisis coverage during and after business hours is required CoveCare Center - Counseling & Wellness Management