Family Support Specialist - Family Center - Westland, MI

Family Support Specialist - Family Center - Westland, MI Location: Westland, Michigan Schedule: 3pm - 11:30pm ~ every other weekend Pay: $19.00 per hour Support Families in Transition. Lead with Compassion. Are you someone who leads with empathy and thrives in a dynamic, hands‑on environment? Join Samaritas as a Family Support Specialist , where no two days are the same—and every day makes a difference. In this role, you’ll provide direct support to families navigating challenging life situations. From assisting with daily living needs to de‑escalating difficult moments, you’ll be a steady, compassionate presence for individuals working toward stability and independence. Why Samaritas? Samaritas is a Michigan-based, faith-driven human services organization committed to empowering individuals and building stronger communities. We meet people where they are—without judgment—and walk alongside them toward a better future. What You’ll Do Direct Care & Resident Support Assist families with daily living activities based on individual service plans Support residents with hygiene, meals, and maintaining a safe, clean‑living space Prepare rooms for new residents and help maintain a welcoming environment Monitoring & Safety Observe and document resident behavior and daily activity Respond to and help de‑escalate challenging situations Report incidents and concerns to leadership in a timely manner Medication & Documentation Assist with medication administration in accordance with policies Maintain accurate documentation of services, activities, and observations Intake & Resource Support Assist with intake processes, including phone and walk‑in inquiries Connect individuals to community resources and support services Housekeeping & Facility Support Perform light housekeeping duties, including cleaning resident rooms and shared spaces Support kitchen operations, including meal prep and cleanup Team Support Serve as a mentor to new staff and assist with onboarding and training Collaborate with team members to ensure quality care and program success What You Bring Training or coursework in Social Work, Human Services, or related field preferred At least 1 year of experience in direct care, residential services, or community‑based programs preferred Ability to adapt to an ever‑changing environment with professionalism and compassion Strong communication, observation, and problem‑solving skills Commitment to treating all individuals with dignity and respect Additional Requirements Must obtain and maintain Food Handler’s Basic Certification Ability to work assigned afternoon/evening shifts and weekend schedule Why This Role Matters You’ll be a consistent source of support for individuals during times of uncertainty—helping create stability, safety, and a sense of belonging when it’s needed most. Make an Impact That Matters

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• J-18808-Ljbffr Samaritas