REVENUE CYCLE REPRESENTATIVE

Summary


Who We Are:


LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role:


Performs registration and scheduling of outpatient appointments, charge entry, collection of co-pays, medical record functions, secures authorizations, in addition to performing key billing functions to support professional and hospital revenue cycle processes in accordance with established LBH and departmental policies and procedures.

Key Responsibilities:

• Updates registrations as needed by interviewing patients or responsible party to obtain personal demographic data, health insurance coverage and enters all data in the hospital system. Obtains all required referrals, authorizations or pre-certification. Coordinates the pre-registration of accounts for eligibility, benefits, authorization, proper notification practices, and in accordance with CMS and patient access protocols
• Coordinates communication of financial clearance to all customers and serves as the communication liaison between the physician practice and the patient. Process same day add-ons and emergency appointments efficiently to increase accuracy and to minimize patient wait time.
• Optimizes charge entry/capture process for all professional and facility charges. Reviews patient encounter forms from the EMR to ensure accuracy and completeness prior to charge entry. Verifies patient account information for accuracy including CPT cods, modifiers, ICD-10 codes, provider, DOS and location.

Requirements:

• Education: Associate's degree preferred
• Experience: 1-3 years of revenue cycle experience

Additional Information



What We Offer:


Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.


Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.


Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.


Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.



Why LifeBridge Health?


With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.


Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.


LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.