Customer Service Representative
$19 per hourLingo Staffing, Inc
Customer Service Representative
Lingo Staffing is now hiring a Customer Service Representative in the Sewickley, PA area to start ASAP!
Customer Service Representative will play a key role in delivering exceptional customer service by assisting with inquiries, processing orders, handling billing questions, scheduling service appointments, and resolving account concerns. The ideal candidate is organized, detail-oriented, and committed to maintaining high service standards while representing the company in a positive and professional manner.
Pay & Schedule:
- Pay rate: $19 Hourly
- 1st Shift: Monday Friday: 8:00 AM 4:30 PM (On-site)
Job Responsibilities & Qualifications:
- Answer primarily inbound customer service calls
- Make outbound calls regarding missed or past-due payments
- Process customer invoice payments
- Route calls to appropriate departments
- Accurately document all calls in the company's internal CRM system
- Provide professional and courteous customer service
- Occasionally assist customers picking up orders (minimal transitioning to delivery-only model)
- Prior phone-based or customer service experience required
- Retail experience is a plus (not required)
- Strong communication and customer service skills
- Ability to handle complaints calmly and professionally
- Basic Microsoft Office skills (Outlook, Word, data entry)
- Comfortable navigating internal systems and documenting calls
- Reliable transportation to and from Sewickley, PA
Apply today & call our office for an interview!
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