Customer Service Representative

Customer Service RepresentativeUnder the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.Responsibilities of Customer Service Representative include, but are not limited to:Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling order to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsQualification of the Customer Service Representative include, but are not limited to:3+ years of Inside Sales experience in metal working or industrial supply is preferredProfit 21 experience is preferredExcellent communication skillsShould be enthusiastic and able to work independentlyMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredWork EnvironmentPhysical Demand: Office and warehouse environment, lift 30lbsWorking Conditions: Primarily seated office work with occasional warehouse or customer interactionTraining/Certifications: Technical training provided through DXP & its suppliersShift Time/Overtime: 8:00 AM- 5:00 PMTravel: N/AEducation: High School Diploma or GED requiredPay: $18.00–$24.00 per hour, depending on experience.Company Perks: DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/VLocation: USA:OR:Tualatin