Customer Service Representative

About the Job Respond promptly and courteously to customer inquiries via multi-line phone systems, email, and in person at the front desk Manage incoming calls with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary Utilize Microsoft Office suite, including Word and Excel spreadsheets, to document customer interactions, update records, and prepare reports Perform data entry tasks accurately using productivity software, ensuring all client information is current and correctly filed Assist with office management duties such as filing, organizing documents, and maintaining office supplies to support daily operations Provide administrative support by proofreading correspondence, managing calendars, and supporting client communication efforts Support team members with clerical tasks that enhance overall office efficiency and productivity #J-18808-Ljbffr Flodraulic Group