Operations Coordinator

Operations CoordinatorWe're looking for a systems-minded Operations Coordinator to support the operational backbone of our Marketing team. This role owns governance documentation, operational reporting, and cross-functional logistics — ensuring the team runs efficiently, consistently, and with full visibility into how work is getting done. This is the right role for someone who thrives in the details, loves building and maintaining systems, and finds real satisfaction in helping teams operate at a higher level. You're organized, proactive, and naturally drawn to process improvement. You enjoy creating tools and playbooks that make work clearer and easier for everyone around you.What You'll Do:Create and maintain governance documentation, playbooks, and process templates that keep the team aligned and operating consistentlyTrack operational metrics, KPIs, and dashboard reporting to support data-informed decisionsCoordinate recurring operational and team-wide meetings, agendas, and follow-ups to ensure aligned executionManage tools, templates, and workflow systems across the teamMaintain and clean up operational tools, including Airtable and Asana — managing workspace structure, field hygiene, outdated records, and user accessBuild and maintain the dashboards and tools used for resource tracking and capacity planning, plus administrative coordinationEnsure team adherence to established processes, escalating exceptions to the Operations ManagerPartner with the Operations Manager and Project Managers to continuously improve systems and workflowsIdentify operational gaps and recommend process improvements to drive clarity, efficiency, and team velocityWhat We're Looking For:1–2 years of experience in operations, marketing operations, project coordination, or a related roleProcess- and systems-oriented; enjoys building structure, maintaining organized workflows, and creating scalable toolsStrong attention to detail with the ability to manage multiple priorities simultaneouslyClear, proactive communicator who keeps stakeholders informed and connectedComfortable in fast-moving environments with shifting prioritiesExperience with Asana, Airtable, or similar project management and reporting tools preferredBonus: experience with dashboard reporting, KPI tracking, or operational governance in a marketing environmentNRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.