Revenue Operations Analyst

Description

Revenue Operations Analyst

Full-time

Lehi, UT, US

You'll be joining Adobe on a contract opportunity, employed through NextDeavor

Benefits You'll Love

NextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Optional 401k Plan (excludes employer match) Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment
Become a Key Player as a Revenue Operations Analyst

You will simplify and optimize quote-to-cash processes to help the organization scale and deliver great customer outcomes. You will work closely with finance, sales, customer service, product, legal, and technical teams to ensure accurate order-to-revenue execution. This is a Hybrid role (onsite Tues-Thurs) based in Lehi, UT.
Here's How You'll Make an Impact on the Team

• Support customer account management, contract validation and execution, order processing, invoice creation, usage metering, and product provisioning.
• Perform complex validations of revenue transactions across multiple selling channels to ensure alignment with product rules, revenue standards, and compliance policies.
• Execute and document SOX controls; draft controls, narratives, memos, and process documents, and partner with auditors on control design and execution.
• Act as a steward and subject-matter expert for customer contracting, order management, and provisioning; provide business recommendations to improve customer outcomes.
• Monitor automated transactions via tools and system reports; intervene, troubleshoot, and manage errors.
• Provide escalation support for customers and cross-functional teams; lead investigations and drive issues to resolution.
• Identify automation opportunities; document requirements, partner with technical teams for development and testing, and lead enablement and change management.
• Operationalize strategic plans for new product offerings and integrations, including onboarding, data migrations, and maintaining business continuity.
• Design and execute reports for reconciliation, capacity planning, performance tracking, and ad hoc requests.
• Create and maintain essential documentation such as job procedures, process flows, stakeholder FAQs, and onboarding materials.

Here's What You'll Need to Be Successful in This Role

• 2-5 years of experience in a similar revenue operations, finance operations, or order-to-cash role.
• Bachelor's degree or regional equivalent.
• Strong written and verbal communication and presentation skills.
• Relentless attention to detail with a focus on customer experience.
• Critical thinking and the ability to prioritize, multitask, and meet deadlines.
• Solid documentation and organizational skills; self-starter who can work independently.
• Ability to interpret legal contracts, terms, and conditions.
• Knowledge of accounts receivable, revenue recognition, and finance operations.
• Demonstrated proficiency with Office 365, ERP, and CRM tools.

Pay Range

$28.73 - $35.92/hour
Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here

Pay Range

$28.73 Hourly to $35.92 Hourly