Exit Booth Agent - New Orleans Airport

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This full-time position is located at 600 Rental Blvd. in Kenner, LA. (New Orleans International Airport) 

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

2 Schedule Options

Option 1

• Sunday - Thursday: 3:30pm - 12:00am
• OFF: Friday and Saturday

Option 2

• Friday - Tuesday: 3:30pm - 12:00am
• OFF: Wednesday and Thursday

Compensation

The starting rate of pay for this position is $14.00 per hour , based on a 40-hour workweek. Employees receive a $2.00 per hour shift differential for weekend shifts , resulting in:

• $14.00/hour for Monday–Friday
• $16.00/hour for Saturday and Sunday

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be able to work one of the following schedule (40 hours per week):

  • Option 1

    • Sunday - Thursday: 3:30pm - 12:00am
    • OFF: Friday and Saturday

    Option 2

    • Friday - Tuesday: 3:30pm - 12:00am
    • OFF: Wednesday and Thursday