Inside Sales Account Manager

Inside Sales & Parts Counter RepresentativeWe are seeking a dependable and customer-focused Inside Sales & Parts Counter Representative to assist customers with parts, fasteners, and related industrial products. This position will handle counter sales, phone and email inquiries, product identification, pricing, quotations, order entry, and customer service.Essential Duties & Responsibilities:Assist customers at the sales counter, by phone, and through email.Identify and recommend the correct parts, fasteners, and related products based on customer needs.Prepare quotes, process orders, and provide accurate pricing and product information.Enter customer orders into the company system and follow up on order status.Maintain knowledge of parts, fasteners, tools, and industrial products.Develop and maintain positive relationships with customers and vendors.Answer customer questions and resolve issues promptly and professionally.Coordinate with the warehouse and purchasing teams to ensure orders are processed accurately.