Senior Director Enterprise Communications

Opportunity OverviewWhat You'll Do:As the Senior Director, Enterprise Communications within the External Communications & PR (ECPR) team, part of the firm's External Affairs division, you'll have the opportunity to shape the stories, reputation, and visibility of one of the nation's leading financial services firms.This role is ideal for a communications leader who thrives at the intersection of strategy, storytelling, and business partnership. Whether your experience has been built inside a corporate communications team, at an agency advising multiple clients, or both, you'll find a dynamic environment where curiosity, creativity, and business acumen are highly valued.You will lead a portfolio that includes a unique combination of corporate communications, business announcements, consumer public relations, proactive storytelling, earned media, and news bureau strategy. You'll partner with senior leaders across the firm to translate business priorities, innovations, market insights, and client-focused initiatives into compelling narratives that enhance reputation, build credibility, and strengthen awareness of Edward Jones' evolving value proposition.Success in this role requires strong communications judgment, media expertise, and the ability to build trusted relationships across a complex organization. Just as importantly, you'll lead and evolve a talented team, fostering an environment where communications professionals can grow, innovate, and deliver meaningful business impact.Working closely with senior leaders and cross-functional partners, you'll identify opportunities to tell stories that matter, translate complex business initiatives into clear and compelling narratives, and generate earned media coverage that reinforces the firm's relevance and leadership in the marketplace.This role combines strategic counsel, creative storytelling, media relations expertise, and operational leadership. You'll guide communications for major business priorities while developing proactive programs that connect Edward Jones to timely industry trends, consumer interests, and broader market conversations.Lead the vision, strategy, and execution of corporate communications, business announcements, consumer PR, media relations, and news bureau programs.Serve as a trusted communications advisor to senior leaders, providing counsel on reputation, visibility, and strategic communications opportunities.Develop integrated communications strategies that translate business priorities, capabilities, products, services, and innovations into compelling external narratives.Partner closely with business leaders to understand goals, challenges, and opportunities while aligning communications strategies to measurable business outcomes.Drive proactive earned media and consumer PR initiatives that strengthen reputation, increase awareness, and expand relevance with target audiences.Oversee the firm's news bureau strategy, identifying opportunities to position Edward Jones experts, insights, and perspectives in the conversations that matter most.Lead communications planning and execution for significant business announcements, milestones, investments, and enterprise initiatives.Identify emerging trends, issues, and opportunities that can help elevate the firm's voice and visibility.Collaborate across Marketing, Public Affairs, Social Media, Digital, Research, and business teams to deliver integrated communications programs.Lead, coach, and develop a high-performing team while fostering strategic thinking, innovation, accountability, and professional growth.Manage agency partnerships, budgets, and team resources to maximize impact and deliver measurable results.Contribute to broader External Affairs priorities by bringing an audience-focused, reputation-centered, and business-minded perspective to enterprise initiatives.Position RequirementsWhat You'll Need:12+ years of experience in communications, journalism, marketing, public relations, corporate communications or related fields.6+ years of experience leading or coaching teams in large, complex, or highly matrixed organizations.Demonstrated success coaching, developing and leading high-performing teams, including building talent pipelines and fostering a culture of growth, accountability and collaboration.Demonstrated experience across internal and external communications, including executive-level counsel, media relations, corporate communications and enterprise storytelling.Demonstrated success developing and executing communications strategies that support business priorities, enterprise initiatives and reputation objectives.Proven ability to exercise sound judgment and instincts, particularly in high-profile, fast-moving, or ambiguous situations.Exceptional written and verbal communication skills, with executive presence and confidence advising senior leaders and influencing diverse stakeholders.Demonstrated ability to mobilize diverse stakeholders, align competing priorities, and drive action across complex organizations.Strong collaboration skills and a possibility mindset, with a track record of developing creative, innovative approaches to advancing reputation, relevance and earned visibility.Strategic thinker with the ability to identify emerging opportunities, connect communications to business objectives, and understand broader enterprise implications of communications decisions.What Could Set You Apart:5+ years' experience leading and developing a team of elite communications professionals in a world class corporate communications environment and or marquee agency. Deep understanding of corporate communications, media relations, consumer PR and reputation management within financial services or other highly regulated industries.Established relationships across business, financial, consumer and trade media, with strong understanding of the evolving media landscape.Experience developing integrated earned media and PR activation campaigns that drive awareness, engagement and business outcomes.Agency and in-house experience with a versatile communications toolkit and demonstrated ability to support a broad range of business leaders, initiatives and channels.Company DescriptionJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.Awards and AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesPosition ScheduleFull-Time Posting LocationArizona, Tempe, Missouri, St. Louis, New York, New York, Texas, Dallas, Washington D.C., Washington D.C.External Flexible Work Option(s)Hybrid, RemotePosition TypeHome Office EEO StatementEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.RecruiterJames BroadleySalary InformationEdward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.CountryUnited States Search Headquarters Positions by Area of InterestFinance, Investment Products and Strategy, LEADERSHIPReq ID: 118537BR