Bay Host (Server)

Swing into a Job You'll Love at Topgolf!

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

What We're Looking For

• Minimum 23 years of serving experience in a full-service restaurant
• Open availability is required to be considered, including nights, weekends, and holidays
• Comfortable working outdoors and in varying weather conditions
• Strong knowledge of full-service restaurant steps of service
• Ability to confidently manage multiple tables/bays in a high-volume environment
• Excellent communication, organization, and guest-service skills
• Positive, energetic personality with a team-first mentality
• Comfortable recommending and upselling food, beverages, and experiences
• Dependable, punctual, and ready to work in a fast-paced environment

What's In It for You?

• Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
• Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform and that's just for starters for those who qualify.
• Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
• Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker mealsget ready to be the most popular person in your friend group!
• Career Growth: We don't just say we offer career growth we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
• Lots of Fun: We promise a playful environment where you can make new friendswhat else would you expect from a company that's all about FUN?

What You'll Need to Succeed as a Bay Host

• A Positive Attitude Because being a grump is no fun!
• One Team Mentality We believe the phrase "Teamwork makes the dream work" will never go out of style.
• Player Focus: You obsess over making our Players' experience the absolute best it can be.
• Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
• Experience Serving Food & Beverages You've previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.

What you will do in the role:

• Role and Interaction with Players: Welcome Players to their bays with energy and enthusiasmconnect the dots on why they're visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time. Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
• Key Aspect of the Role: Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming spaceensuring Players have everything they need for a smooth, fun-filled experience.
• Contribution to Topgolf and Other Playmakers: Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experiencefrom setting up bays to resolving concerns with a smile.
• Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, assisting with keeping the bay clean and safebecause a great experience starts with a clean and safe environment!
• Commitment to Topgolf's Core Values: Live the Topgolf valuesFun, One Team, Excellence, Courage, and Caringevery day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements:

• Lift and Move Things: You'll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key.
• On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
• Active Tasks: From task to task, you'll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
• Endurance: Whether it's a long shift or tackling a task that takes time, we're looking for someone who can keep up the pace in a high-volume working environment.

This role requires that you must be of legal age to serve alcohol {where required by law}.

Sound like a fit? We can't wait to meet you.

Important This position requires open availability. Candidates without open availability or without at least 23 years of full-service serving experience will not be considered. If you're an experienced server who loves hospitality, enjoys working in an energetic environment, and wants to bring your personality to work, we want to meet you! Apply today to join the Topgolf Jacksonville Bayhost team!