Operations Manager

The Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency. RESPONSIBILITIES Manage the delivery of services for customer airlines and airportsin accordance withthe contract and within the agreed budget level Ensure safety and security policies and procedures arein accordance withall applicable standards set Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders Manage local Recruiting and Staffing initiatives, followingrecruitingand hiring policies and procedures and ensuring staffing levels aremaintainedto meet internal/external service level/quality assurance standards Monitor performance andtake action to correctany shortfalls Collaborate with Senior leadership operational gaps,irregularitiesand audits Guide and mentor the local team Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involvingPrimeFlightemployees and property and/oraircraftdamage Ensure compliance with all local, state, and federal regulations and laws as well as required security measures Promote and support workplace diversity initiatives Assistand/or lead startup operations across all lines of business The ability to backfill open leadership positions during times of vacancy Perform anyadditionalduties as assigned by management QUALIFICATIONS 18 years of age or older Eligible to work in the United States Ability to work in office, onsite, Monday-Friday 5 years of Leadership/Operational experience Established leader in managinglarge teams Project Management experience is a plus In-depth knowledge of airport operational procedures and regulatory requirements Strong leadership and team management skills Must have a valid state-issued driver’s license with an acceptable driving record Communicate effectively in English (reading, writing, speaking) Effectively communicate with colleagues and clients, both in-person and through electronic means Pass a background check and drug screen Travel requirement>75% travel between airport stations and for meetings Must be flexible to work extended hours on occasion to support our field operations To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities toperformthe essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONSMAY INCLUDE: Ability tolift upto 70 pounds Prolonged standing and walking in an indoor/outdoor environment as applicable May need to reach with arms and grasp with hands May need to push, pull May need to crawl and crouch, at times, in confined tight spaces May need to bend, stretch, squat, kneel Exposure to moderate and at times high noise levels Be able to hear and respond to the spoken voice and to audible alarms Tasks may involve repetitive motions of the arms, wrists,handsand/or fingers Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) The pay rate listed on this post is what thecompany reasonablyexpects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlightAviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions atPrimeFlightAviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages fromPrimeFlightrelated solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply.Reply STOP to opt out or HELP forassistance.Carriers are not liable for delayed or undelivered messages. Numbers will be usedin accordance withthis Privacy Policy and not shared for marketing without consent. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr