Sen. Program Coordinator/Performance and Data Analytics - Child Care Operations and Systems Support

•   Lead the development, analysis, and reporting   of operational and program performance data to evaluate program effectiveness, identify trends, measure outcomes, and support strategic decision-making.
•   Develop, maintain, and continuously improve performance dashboards, data visualization tools, key performance indicators (KPIs), and executive reports that communicate program performance, financial activity, quality outcomes, and organizational priorities.
•   Analyze the effectiveness of provider incentives, scholarships, professional development, Local Match, quality initiatives, monitoring activities, and other Child Care Operations programs by evaluating measurable outcomes, return on investment, and program impact.
•   Ensure data integrity, quality assurance, and compliance by validating data from multiple systems, conducting quality control reviews, identifying discrepancies, and recommending corrective actions to improve data accuracy and reporting consistency.
•   Exercise independent judgment and analytical decision-making to identify operational risks, performance gaps, emerging trends, and opportunities for continuous improvement while developing recommendations that support organizational goals and regulatory compliance.
• Lead process improvement initiatives by evaluating operational workflows, identifying inefficiencies, recommending system enhancements, and collaborating with staff to improve program effectiveness, customer service, and operational performance.
•   Prepare and present complex analytical reports, performance summaries, forecasts, and recommendations for executive leadership, Board members, funding agencies, auditors, and other stakeholders.
• Collaborate with program staff, fiscal teams, contractors, technology staff, and community partners to establish performance measures, improve reporting processes, support program implementation, and ensure organizational objectives are achieved.
•   Support strategic planning, program development, grant management, monitoring activities, and audit readiness by providing reliable data analysis, documentation, and performance reporting that demonstrate accountability and measurable outcomes.
•   Provide technical leadership and mentorship to staff regarding data collection, reporting standards, performance measurement methodologies, and continuous quality improvement practices while fostering a culture of accountability, innovation, and data-informed decision-making.

• Demonstrated experience managing grants, public funds, or regulatory compliance programs.
• Strong analytical skills with the ability to interpret complex policies and apply them operationally.
• Experience developing performance management frameworks and continuous improvement initiatives.
• Experience supporting executive leadership with strategic reporting for governmental or oversight entities preferred.
• Proficiency in Microsoft Office, SharePoint, and data management systems.
• Exceptional organizational skills with a high level of attention to detail.
• Ability to communicate regulatory requirements clearly and professionally to diverse stakeholders.

• Bachelor's degree in an applicable academic discipline or related field of study
• 5 years of experience with local government, nonprofit programs, schools, or in job-related duties

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in service of our region.

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in service of our region.