Senior ITSM Process Leader (ServiceNow & ITIL)
Gofractional
Gofractional in Los Angeles, CA is seeking an ITSM Process Leader (ServiceNow / ITIL) for a 7–8 month contract with hybrid work. Start ASAP; on-site approx two days per week. You will lead ITIL-based processes, coordinate with internal teams and partners during a large ServiceNow implementation, define ownership and reporting metrics, and drive continual service improvement. 10+ years of ITSM leadership and ITIL certification are required. #J-18808-Ljbffr Gofractional
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