Internal Communications Manager

Description Amazon is seeking an intuitive, high-judgment, self-motivated, and creative communications professional to join our AWS World-Wide Public Sector (WWPS) front office as the Internal Business Communications Manager. The Internal Business Communications Manager is responsible for developing effective internal business communication strategies to keep our employees and customers informed, engaged, and aligned with the company's vision, values, and objectives. Key areas include internal communications content creation and curation, internal business channel management, and maintenance of resources used across internal communications teams. This role owns the WWPS center of excellence for internal business communications. This role will proactively build trust and maintain strong, cross-functional relationships with key internal stakeholders (Public Relations, Marketing, Public Policy, IDE, Global Executive Relationship team, etc.) to create and distribute compelling business content across multiple platforms, fostering a culture of open and transparent communication. Key job responsibilities Develop and execute a strategic and innovative internal business communication plan for WWPS Manage all WWPS business internal communication channels, analyze channel metrics, and make data-driven adjustments to optimize communications Own WWPS sales leadership messaging and content repository, ensuring it aligns to business goals and trends Write, review, and manage business-specific email communications, updates, change announcements, leadership messaging, and ad hoc communications Draft and curate content for internal business newsletters, Slack channels, and other platforms Be the employee experience advocate, representing and protecting this through all strategies and decision-making Serve as an internal business communications subject matter expert and resource for the wider WWPS organization; share tools and content with the WWPS Sales Areas Exercise extremely high judgment, particularly in narrow timeframes Roll up sleeves and get work done, even when at times it’s outside the scope of the job. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Bachelor's degree or equivalent in Journalism, Communications, English, Technical Writing, or a related field Experience in writing and editing with a strong command of grammar, punctuation and style Proficiency in using various communication channels and platforms Preferred Qualifications Knowledge of general AI tools Experience working in a fast-paced, team environment Experience with multimedia content creation, or experience with graphic training systems Experience driving employee engagement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually #J-18808-Ljbffr