Senior Billing SpecialistNewHartford, Connecticut, United States

Senior Billing Specialist

Vixxo is seeking a full-time Senior Billing Specialist based in our Bloomfield, CT Office. (In office Monday through Thursday - Work from Home Friday)

The Senior Billing Specialist is responsible for leading our day-to-day billing operations. This role involves developing and overseeing billing procedures, ensuring compliance with relevant regulations, and mentoring offshore staff to maintain accurate and timely billing practices. It requires meetings with operational business leaders and finance/accounting to ensure contractual guidelines are followed for both our suppliers and customers and to reconcile billing discrepancies in time.

Who Will Love This Job:

• As a creative problem solver, you are energized by roadblocks, have a knack for troubleshooting problems in stride, and solve them calmly, coolly, and collectedly.
• A data fanatic. You love data, digging into numbers, and fixing discrepancies.
• A team steward. You are motivated to do your best and strive to elevate the team.
• An efficient worker. You enjoy having multiple priorities at one time and multitask without breaking a sweat.

Top 3 Responsibilities:

• Perform billing process, consolidating inbound service request invoices from providers to meet customer requirements. This includes ensuring compliance with contractual terms, accuracy, and cadence.
• Oversee the outsource team; provide training and guidance, fostering a collaborative and effective team environment.
• Collaborate with other departments, including report generation and analysis, providing insights regarding revenue and outstanding balances. Review and reconcile billing discrepancies, working closely with internal teams and clients to resolve issues promptly.

Qualifications:

• Minimum of 5 years of relevant experience, preferably with a high-volume service company
• Excellent oral, written, and interpersonal communication skills.
• Complex billing system (i.e, ORMB) experience preferred
• Demonstrated advanced working knowledge of Excel and other database applications
• Proven ability to manage multiple responsibilities and deadlines, including participating in company-wide projects and initiatives

Other Skills and Abilities:

• A high degree of independence and ability to take initiative
• Ability to work with members at all levels of the organization

Education Requirement:

• A bachelor's degree in Finance, Accounting, Business Administration, or a related business field, or equivalent experience, is preferred.

Why Vixxo:

Vixxo wants your ambition, experience, talent, and what makes you unique. We may have a place for you on one of our many teams, all dedicated to facilities management for some of your favorite retail, grocery, restaurant, and convenience market brands.

Just like you would, we hold ourselves accountable for growing the company and meeting aggressive goals. We also work equally as hard at growing our corporate culture, which includes Vixxo's commitment to diversity and the fact that great minds think differently.