Employee Listening Design & Delivery Lead
Temporary
A client with Kforce is seeking a Employee Listening Design & Delivery Lead to join their team. The team is open to remote candidates for this role Program Strategy & Design:
- Lead employee listening and Voice of the Employee (VOE) strategy and key design decisions
- Assess needs, benchmark, and stay ahead of industry trends and best practices, leveraging employee listening expertise to translate business needs into clear direction
- Develop and maintain a 12-18 month roadmap for the end-to-end program, moving from strategy to implementation
- Foster an environment where employees want to share their perspectives and feedback with positive intent, knowing their voices are heard and valued
- Lead delivery of our Voice of the Employee (VOE) system operations; This includes Annual Pulse, Micro-Pulses, and Employee Lifecycle surveys - ensuring leaders and business partners have timely, actionable insight into the employee experience
- Develop detailed workback plans, drive cross-functional execution, and ensure every cycle runs with increasing velocity and decreasing manual effort
- Build durable playbooks and repeatable operating models so cycle quality and efficiency improve year over year
- Align roadmaps to broader talent and employee listening strategy, driving business priorities in partnership with PART (People Analytics, Research, and Technology) and other cross-functional VOE program teams
- Identify friction points in the employee and manager experience and drive solutions in partnership with HRBPs, Product, Tech, and Analytics teams
- Bachelor's degree in HR, Business, Organizational Psychology, or a related field
- 5-7+ years of experience in Employee Listening, People Analytics, or Organizational Development programs, with a track record of taking programs from design to at-scale delivery
- Proven ability to translate strategy into operational plans and manage large, complex programs with global impact, working in a centralized model alongside HRBPs, Centers of Excellence, and core business leaders
- Strong data literacy: comfortable working with talent data and dashboards, and skilled at translating complex data into clear, decision-ready insights
- Proficiency with AI tools and curiosity about AI's evolving role in talent and employee listening systems - including a grounded understanding of where AI adds value and where guardrails matter
- Exceptional written and verbal communication skills, with a track record of building trusted cross-functional relationships and experience working with senior executives
- Ability to lead through ambiguity, simplify complex systems, and keep teams aligned when the path isn't perfectly clear or requires a pivot
- MBA or Master's degree in a related field
- Experience with employee listening platforms (Glint, Qualtrics, Perceptyx, or similar)
- Exposure to product or design thinking methodologies
Vacancy posted 16 days ago
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