Front Counter Clerk

Job Description Performs a variety of intermediate skilled clerical and technical administrative work to carry out assigned duties in the office of the Circuit Court; does related work as required. Duties are performed under the general direction of the Clerk and Chief Deputy Clerk. Must possess strong organizational and communication skills, with the ability to effectively de-escalate challenging situations, manage a high volume of incoming phone calls, and maintain professionalism in a fast-paced environment. The hiring range for this position is $20.60/hour to $28.33/hour based on experience. The full salary range for this position is $20.60/hour to $36.05/hour to provide opportunity for growth and development. Examples of Duties Performs a variety of difficult and skilled clerical and technical work in the Office of the Circuit court; Receives payments, records receipts, reconciles accounts, and assists the public; Receives payments in person or by mail and posts payments to accounts; Answers questions from citizens regarding accounts and sets up new accounts for payments; Processes Marriage License applications, receives payments and indexes them; Processes Concealed Handgun Permit applications, receives payments, and indexes them; Administers oaths to Notary Publics, receives payments and indexes them; Administers oaths to elected and appointed officials; Administers oaths to Sheriff's Deputies and Crossing Guards; Assists citizens and attorneys with the filing of various legal documents and file/date stamping; Assists and answers questions from citizens and legal professionals regarding case filings and fees; Opens daily mail, date/time stamps and sorts to various departments within the office; Answers phones and assists the public and legal professionals with information needed regarding case filings and/or fees; Assists citizens with filing land record recordings and scans and indexes each recorded document; Performs related tasks as required Knowledge, Skills And Abilities General knowledge of judicial system practices and procedures, recordkeeping principles, customer service skills, maintaining records and files, document review techniques, computers and related software applications, data entry, the ability to present ideas effectively, and written and verbal communications Education and Experience Requires a High School Diploma or GED, supplemented by business school or college level courses or training in business administration or a related field, with 1 – 2 years of experience, or a combination of education and experience. Some experience in the legal field, court system or a related area is required. Note: All employees are required to have direct deposit of their bi-weekly paychecks into one or more financial institution(s) of their choice. Information must be presented at time of hire. Proper Identification must be shown at time of hire in order to complete the necessary paperwork for compliance with the Immigration Control and Reform Act of 1986. #J-18808-Ljbffr Stafford County