Medical Front Desk Receptionist

Job Description

Job Description

We are seeking a dependable, professional, and experienced Medical Front Desk Receptionist to join our busy outpatient medical practice.

Responsibilities:

• Greet and check in/check out patients in a friendly and professional manner.
• Answer and manage a high volume of incoming telephone calls.
• Schedule, reschedule, and confirm patient appointments.
• Perform insurance eligibility and benefits verification.
• Obtain and update patient demographic and insurance information.
• Communicate effectively with patients, physicians, pharmacies, and other healthcare offices.
• Handle front-desk administrative duties and patient inquiries.
• Maintain accurate documentation within the electronic medical record.

Qualifications:

• Previous medical front desk/reception experience strongly preferred.
• Experience with insurance verification and medical scheduling.
• Ability to efficiently handle a busy, high-volume phone environment.
• Experience with eClinicalWorks (eCW) IS A MUST.
• Excellent communication and customer-service skills.
• Professional, courteous, dependable, and organized.
• Comfortable multitasking in a fast-paced outpatient medical office.
• Basic computer proficiency and familiarity with electronic medical records.

Compensation & Benefits:

• Hourly position with competitive pay based on experience.
• Paid time off (PTO).
• Additional benefits available to qualifying employees.
• Stable outpatient medical-office environment.

We are looking for someone who is reliable, patient-friendly, detail-oriented, and comfortable working as part of a healthcare team.

Job Type: Full-time.

Pay: Hourly; based on experience.

Qualified applicants are encouraged to apply with an updated résumé outlining their medical front desk and eClinicalWorks experience.