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General Manager Raleigh Area

$60k - $75k
Full-time

Fitness Connection

Description

Build a high-energy sales culture drive membership growth and help more people take the first step toward healthier lives.

About the Role

Fitness Connection is looking for a General Manager to lead one club location and deliver a high-impact member-first experience. This role drives results across sales operations and team performance while building a culture where people feel welcome and challenged to grow.

You will partner with the Area Manager to develop talent drive performance and bring our mission to life - inspiring the people we serve to build healthier lives through value-rich experiences. This is a hands-on leadership role balancing performance expectations with people-first leadership.

What Success Looks Like

  • Members feel welcome supported and motivated to come back.
  • Teams are engaged developed and delivering results.
  • The club meets or exceeds sales and performance goals.
  • Leaders operate with accountability ownership and integrity.
  • The environment reflects both high standards and genuine care.

Base Salary:

$60000 - $75000 annually based on experience and qualifications

Performance Bonus:

Monthly bonus opportunity tied to club performance including but not limited to:

Membership sales and revenue growth.

Member satisfaction.

Target bonus potential: $12000 to $15000 annually with top performers having the potential to exceed targets.

Total Compensation (On-Target Earnings):

$72000 to $90000 or more

Benefits and Perks

  • Medical dental and vision insurance
  • Paid time off and holidays
  • Complimentary gym membership
  • Employee discounts on services and programs
  • Career growth and advancement opportunities within a growing organization

What You Will Do

Drive Revenue & Performance

Build Winning Teams

  • Lead from the front by consistently achieving personal sales targets while modeling the confidence follow-through and member-first energy expected from every sales leader.
  • Lead overall club performance across sales operations and member experience ensuring the club consistently delivers value members can feel.
  • Own revenue payroll and performance metrics and take decisive action to improve results.
  • Identify gaps and implement solutions to increase sales and member satisfaction.
  • Develop strong accountable leaders to deliver results and engagement.
  • Create an inclusive high-energy culture where teammates take pride in delivering great service.
  • Communicate to drive alignment on clear goals and accountability.

Deliver Member-Engaging Club Experience

Set the Standard

  • Drive daily operations to maintain a clean safe and welcoming environment.
  • Ensure consistent execution of standards and programs that elevate member experience and club performance.

  • Lead with integrity consistency and accountability.
  • Uphold company standards make transparent decisions and follow through on commitments to both members and teammates.

Schedule and Work Environment

This role requires a flexible schedule aligned to club needs including early mornings evenings weekends and some holidays.

  • Schedules are planned in advance where possible
  • Focus is on leadership presence during key business hours
  • Some clubs are open 24 hours - success comes from building a strong team.

About Fitness Connection

Fitness Connection is a full-service all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities without the exclusivity. We create spaces where members can show up put in the work and see real results.

Equal Opportunity and Accommodations

Fitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental disabilities or known medical conditions consistent with legal obligations and will engage in a timely good-faith interactive process to determine effective accommodations where appropriate.

#FCmanagers

Qualifications

What You Will Bring

Sales and Revenue Leadership

  • Proven track record of consistently meeting or exceeding sales or revenue targets in a fitness retail hospitality or high-volume service environment.
  • Experience driving membership service or sales and improving conversion.
  • Demonstrated ability to coach and develop a team to improve sales performance.
  • Experience managing meaningful revenue targets such as $125K or more per month.

Financial and Results Management

  • Experience managing individual and team sales targets revenue payroll/labor and KPIs
  • Strong ability to analyze performance data identify trends and take action quickly
  • Accountability for delivering business results

People Leadership and Talent Development

  • Experience leading hiring and developing teams in a fast-paced performance-driven environment
  • Proven ability to coach and improve employee performance and build leadership capability.
  • Demonstrated ability to select train and coach high-performing sales professionals
  • Experience leading teams of 8 or more employees.

Business and Operational Excellence

  • Experience managing day-to-day operations in a high-volume environment
  • Ability to maintain facility standards and operational consistency
  • Experience overseeing scheduling workflow and operational consistency.

Communication Problem Solving and Influence

  • Strong communication and leadership skills
  • Demonstrated ability to make decisions quickly solve problems independently and operate under pressure
  • Experience managing conflict performance issues and team alignment.

Requirements

  • High school diploma or GED required; college degree preferred.
  • External hires: 12 or more months of club management experience with proven results.
  • Internal candidates: 6 or more months as a Sales or Operations Manager in good standing.
  • Knowledge of fitness industry and multi-function club operations.
  • Proficiency with Microsoft Office; ability to learn new systems quickly.
  • Valid drivers license and background check required.
  • Occasional travel may be required.

Required Experience:

Director

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