Navigation Specialist, Housing Justice Progra

Housing Justice Program Navigation Specialist

Organization Overview:

Sakhi for South Asian Survivors exists to represent the South Asian and Indo Caribbean diaspora in a survivor-led movement for gender-justice and to honor the collective and inherent power of all survivors of violence. Sakhi is committed to serving survivors through a combination of efforts including—but not limited to—direct services, advocacy and organizing, technical assistance, and community outreach.

Sakhi serves survivors from the South Asian and Indo-Caribbean diaspora who trace their backgrounds to Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka, the West Indies, and Africa. Members of our community come from diverse backgrounds including age range, gender, religion, ethnic origin, economic and educational background, language spoken, and immigration status. We work to represent, inform, actively engage, and mobilize the South Asian community in an intersectional, intergenerational survivor-led movement for gender justice.

At Sakhi we offer a unique work environment that is collaborative, fun, and committed to social justice. Members of the LGBTQIA+ community, persons of color and bilingual/bicultural applicants are strongly encouraged to apply. At Sakhi, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. Sakhi is an Equal Opportunity/Affirmative Action Employer.

Qualifications & Experience

• Extensive experience in housing case management, lease administration, housing advocacy, and compliance monitoring

• Strong working knowledge of NYC landlord-tenant law, tenant protections, fair housing regulations, eviction prevention practices, and housing court processes

• Knowledgeable in tenant rights, lease enforcement, reasonable accommodations, anti-discrimination protections, and legal housing resources available to low-income and vulnerable populations

• Ability to clearly explain lease terms, housing policies, tenant rights, and legal responsibilities to clients in an accessible and trauma-informed manner

• Familiar with NYC housing systems and programs including NYCHA, HRA, Homebase, Section 8, CityFHEPS, FHEPS, supportive housing, and affordable housing programs

• Experience working with low-income, unhoused, or vulnerable populations

Position Responsibilities

• Develop and maintain strong relationships with landlords, realtors, brokers, legal service providers, and community partners to expand housing opportunities for clients

• Assist clients with housing searches using extensive knowledge of NYC neighborhoods, housing resources, and rental market practices

• Verify leases, rental information, subsidy documentation, and payment records to ensure accuracy, compliance, and program eligibility

• Conduct landlord and realtor outreach through warm and cold calls to secure safe and stable housing placements

• Assist clients in overcoming housing barriers including credit concerns, rental arrears, and landlord references

• Coordinate legal clinics, tenant-rights education, and eviction prevention services

• Maintain accurate client records, case documentation, and compliance reporting using Salesforce, AWARDS, and other case management systems

• Ensure timely follow-up, case notes, service planning, and data entry in accordance with program standards and funding requirements

• Participate in program-wide outreach events, workshops, housing fairs, and community engagement initiatives

Direct Service Responsibilities

• Manage monthly caseloads including intake assessments, housing stability planning, referrals, and ongoing case management

• Provide trauma-informed housing advocacy and client-centered case management support

• Build and strengthen landlord partnerships and housing networks to increase placement opportunities for clients

• Coordinate intra-department and with partner agencies to ensure holistic support for clients

Skills and Education

• Bachelor’s degree in Social Work, Human Services, Legal Studies, Public Administration, or related field, or equivalent professional experience

• Excellent communication, conflict resolution, organizational, documentation, and multitasking skills

• Fluency in any South Asian languages such as Hindi, Urdu, Nepali, Bangla

• Experience in housing search/placement or NYC housing systems (preferred)

• Strong understanding of housing law, tenant advocacy, eviction prevention, and affordable housing systems in New York City

• Experience navigating NYC housing systems, rental assistance programs, and supportive housing services

This is a full-time role that requires some flexibility with the schedule, with work scheduled during some evenings and weekends. It may also require being out in the field as and when the need arises, e.g., apartment walkthroughs, accompaniments during inspection. The position reports to the Manager, Housing Justice Program. Starting salary will be $72,000. Sakhi offers health and dental benefits, paid parental leave, and all full-time team members have access to clinical supervision.

Application Information

Applications accepted on a rolling basis. Ideal candidates will be available to start as soon as possible. Please complete the application via Sakhi’s Career Center, available on our website. You must submit a resume and a cover letter with your application to be considered. Only applicants selected for an interview will be contacted.

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