FIELD SERVICE LEAD
Align Production Systems
Job Description
Job Description
Field Service Lead
Location: Decatur, IL
Type: Hourly | Full-Time
Shift: 1st Shift, M–F
Travel: 25–30%
Reports to: Plant Manager
ABOUT ALIGN
Align Production Systems has designed and manufactured heavy industrial material handling equipment in Decatur, Illinois for over 50 years. We build custom-engineered turntables, welding positioners, conveyor systems, AGVs, and transporters for Fortune 500 manufacturers in metal stamping, energy, agricultural, and wire and cable industries. Everything — fabrication, machining, controls, assembly — is done in-house.
THE ROLE
You are the person who makes it work when Align equipment arrives at a customer site. As a working lead, you plan and execute field trips, lead a small crew on-site, own the customer relationship, and leave with the equipment running right. This role covers new installations, commissioning, troubleshooting, and training at industrial manufacturing facilities across the country.
WHAT YOU WILL DO
- Lead field service technicians on-site — installations, startups, troubleshooting, and customer training
- Plan and schedule field service trips in coordination with the Plant Manager and customers
- Own the customer relationship on-site and communicate project status to internal teams
- Perform hands-on mechanical work: installation, alignment, hydraulic and pneumatic systems
- Document service activities and findings accurately after each trip
When working at Align Manufacturing site, your responsibilities will include:
- Assemble parts, pieces and/or products using a variety of tools and/or equipment according to required specifications, processes, and procedures.
- Responsible for identifying assembly errors.
- Keeps equipment operational by completing preventive maintenance requirements; troubleshooting; reporting malfunctions.
- Quality panel builds.
- Keep accurate labor records.
- Performs material handling duties, including operating forklift and overhead hoists.
- Continued focus on quality first.
WHAT WE ARE LOOKING FOR
- 5+ years of hands-on mechanical experience in industrial manufacturing or field service
- Ability to read mechanical drawings, hydraulic/pneumatic schematics, and wiring diagrams
- Experience leading others in a technical environment
- Strong organizational skills and clear, professional communication — especially in front of customers
- Valid driver's license; comfortable with planned travel approximately 25–30% of the time
- Preferred: background in millwright, welding, or industrial mechanics; OSHA 10/30; prior field service experience
WHY ALIGN
- Monday through Friday, first shift — no nights, no weekends, no rotating schedules
- All travel is planned in advance. No on-call. Meals, hotels, and all travel expenses fully company-paid with a company card
- Low turnover — people who join us tend to stay
- Clear advancement path to Field Service Manager (salaried)
- Work that is genuinely complex — our equipment moves loads exceeding 300,000 lbs and runs in Fortune 500 production facilities
- ...Warehouse Operations Lead - Mt. Zion, IL Love your Mondays again! Join the Future of Connectivity with Metronet! Are you ready... ...actions or conditions Provide a high level of customer service to internal and external partners Maintains technical knowledge...SuggestedFor contractorsImmediate start
- ...Job Description Job Description The Service Coordinator facilitates the progress of children ages birth to 3 years and their families... ...speech, early childhood education, special education or related field which include course work in child development (required by the...Suggested
- Clarkson Grain Position For over 50 years, Clarkson has been an industry pioneer in the production and supply of identity-preserved grains, oilseeds, and ingredients for food and feed industries worldwide. We work directly with end users to identify, select, and supply...SuggestedWorldwideNight shift
- ...responsible for coordinating preventative maintenance, managing service records, and ensuring all DOT/FMCSA requirements are met. The ideal... ...license holder is a plus. 2+ years in a transportation-related field and duties. High School Diploma or Equivalent. What we think...SuggestedTemporary workSeasonal workWork at officeLocal areaFlexible hoursWeekend work
- ...Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in... ...Beltline Road in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or...SuggestedFull timePart timeCurrently hiringImmediate startShift work
$88.1k - $109.7k
...role depends on your ability to generate leads independently via external networks, cold... ...business and conducting customer visits in the field. When not in the field, they are expected... ...(RFPs) and present products and services that can benefit customers. Strategic...Base plus commissionTemporary workWork at officeLocal areaRelocationRelocation package- ...employees making up one of North America's leading value-add industrial distribution... ...on selling fluid power component repair services, developing new business, and growing trusted... ...Illinois. If you enjoy being out in the field, solving customer problems, and driving revenue...Long distanceNight shift
$60k - $90k
...About Us: WAND Media is a legacy NBC affiliate and full-service marketing partner delivering trusted local news, premium entertainment... ..., passionate team where your ideas are valued Industry-leading tools, training, and sales support A robust portfolio of broadcast...Full timeTemporary workLocal area- ...well as an effective leader, capable of leading by example and fostering a climate of cooperation... ...marketing strategy to promote the hotels services Communicate with customers when... ...degree in Hospitality Management, Business Administration, or relevant field is preferred...
- ...Who We Are Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to... ...Management, Construction Management, Engineering, or a related field is strongly preferred. A minimum of five (5) years of experience...Permanent employmentFull timeTemporary workFor contractorsLocal areaImmediate startMonday to FridayNight shiftWeekend work
- ...: Company Description Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private... ...for food and personnel safety, meets established customer service standards, and obtains desired production schedules while maintaining...Hourly payFull timeShift work
$43k - $70k
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie? Pay: $4...Hourly payTemporary workWork experience placementFlexible hoursNight shift- ...including but not limited to DOT, Environmental Compliance and OSHA. Lead monthly safety committee meetings. 3. Position is responsible... ...and maintaining training standards, quality standards, customer service standards and IT strategy. 4. Position is responsible for...Night shift
$43k - $70k
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie? Pay: $4...Hourly payTemporary workWork experience placementFlexible hours- ...guidelines and contracting standards. · Team Management: o Lead, coach, and mentor the sales and administrative team. o... ...Bachelor’s degree in business, Marketing, or a related field. · Experience in Medicare sales or health insurance distribution...Local area
- ...through innovative communication systems. We are seeking a remote Field Project Manager who is responsible for overseeing all aspects... ...practices with employees, customers, and the public, ensuring service quality meets or exceeds expectations. Perform additional...Full timeFor subcontractorWork at officeRemote workVisa sponsorshipWork visaMonday to FridayFlexible hoursShift work
- ...Job Description Job Description Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop... ...SUMMARY: The Customer Care Supervisor reports to the Client Services Director. This position is responsible for daily call center operations...Temporary workWork at officeImmediate start
$53k
...Great Fit for You: ~ Comprehensive Training and Mentorship: start with 3 weeks of classroom training followed by 9 weeks of hands-on field coaching. You'll learn everything you need to succeed in digital sales. ~ Base Salary + Uncapped Commissions: start with a base...InternshipLocal areaRemote work$17 per hour
...week during peak hours and then filling in for others as needed. Qualifications for Part-time Facility Manager Good customer service skills Able to effectively communicate in-person Attention to detail Previous clerical or selling experience preferred...Part timeWeekend work- ...expense solutions with a personalized, client-first approach. Our team operates in a flexible, remote environment built on trust, service, and growth. Job Summary We are looking for an Account Manager to support and maintain strong relationships with our clients....Remote workFlexible hours
$27 - $29 per hour
Description **** IMMEDIATE HIRE - FULL TIME MAINTENANCE SUPERVISOR ***** Good life begins with a good company! Let's face it everyone is hiring... here at Monarch we aren't like the rest. We are proud to be transparent and lay out exactly what we can offer you because...Full timeImmediate startMonday to FridayDay shift$55k - $60k
...Restaurant General Manager at Qdoba is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing...$18 - $22 per hour
...NorthStar Memorial Group is seeking a Funeral Director/Embalmer Apprentice to join our team at Moran & Goebel Funeral Home and Cremation Services in Decatur, IL. United by a common desire to serve, Funeral Directors and Embalmers at NorthStar share a pride in their profession...ApprenticeshipLocal area$75k
...highly visible role tasked with consistently delivering guest service excellence, operational effectiveness and strong revenue results... ...implement development plans; and ensures succession management by leading training sessions and workshops. QUALIFICATIONS: ~3+ years...Work at officeLocal area- ...Flexible Hours | Full-Time About InsuraTec Services Group InsuraTec Services Group is... ...with a steady stream of warm, pre-qualified leads — no cold calling, door knocking, or MLM... ...dedicated to our customers as well as our field force all across the USA. We have a...Full timeRemote workWork from homeFlexible hours
$80k - $88k
...with a strong background in electrical systems and automation to lead maintenance operations at one of our customer locations in... ...troubleshoot electrical or automation issues, support technicians in the field, and work directly with the customer to keep operations running...Work at officeShift work- ...Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking...Flexible hours
- ...problems and resolve them or make recommendations to upper management for resolution Manage relationships with contractors and service providers Maintain budgets, expenses and activity logs Qualifications Bachelors Degree, Associate Degree or certificate of...For contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to FIELD SERVICE LEAD. Be the first to apply!




