HVAC Technician
Coastal Products Company
HVAC Technician – Lead High-Quality Service and RepairOcean View Heating and Cooling, LLC is seeking an experienced HVAC Service Technician who can confidently diagnose, troubleshoot, repair, maintain, and install HVAC systems with minimal supervision. We are a family-owned HVAC company serving Norfolk and surrounding communities, with approximately 85% residential and 15% commercial work.We believe in honest diagnostics, quality repairs, and building long-term customer relationships, not high-pressure, commission-driven selling.If you are an experienced technician who takes pride in doing the job right, enjoys working independently, and values work-life balance, we would like to meet you.Independently manage assigned HVAC service calls, preventative maintenance, repairs, and installations.Diagnose and troubleshoot heat pumps, air handlers, furnaces, straight AC systems, split systems, package units, and ductless mini-splits.Service and repair oil, gas, and steam boiler systems within your demonstrated experience.Perform residential service and maintenance, with additional light commercial and occasional government-related projects.Identify equipment failures and recommend appropriate repair or replacement solutions.Use the company's established pricing system to provide customers with accurate, upfront repair estimates.Explain technical issues clearly and professionally without high-pressure sales tactics.Maintain a clean, safe, organized company vehicle and job site.Document completed work and communicate with the office regarding scheduling, materials, and follow-up needs.Collaborate with installation teams on larger repairs, replacements, and new construction projects as needed.At least 4 years of hands-on HVAC service experience.Active EPA Type II certification.Valid driver's license and ability to meet applicable company vehicle requirements.Proven ability to independently diagnose and repair residential HVAC systems.Strong troubleshooting skills across heating and cooling equipment.Ability to manage service calls without routine technical supervision.Professional communication skills and commitment to honest customer service.Ability to work in attics, crawlspaces, and other confined areas, climb ladders, and lift up to 40 pounds, with or without reasonable accommodation.Experience servicing boilers, mini-splits, and light commercial HVAC equipment.Formal HVAC trade school training or additional technical certifications.Familiarity with the Hampton Roads service area.Experience handling customer estimates and documenting service recommendations.Interest in continued technical development or future leadership opportunities.28–33+ per hour, based on experience and demonstrated skills.Overtime opportunities.Competitive Sign-on bonus opportunitiesAnnual performance bonus opportunities.Medical, dental, and vision insurance options.401(k) retirement savings with employer matching.Two weeks of paid vacation annually.Paid holidays and additional paid leave benefits, subject to company policy.Employer-supported training and professional development.Company vehicle with the option to take it home.Company-provided uniforms and work technology.Company outings and team events.Our technicians serve customers throughout Norfolk, Virginia Beach, Chesapeake, and Hampton, Virginia.No on-call rotations.No weekend rotations.No commission-sales pressure.Stable, full-time opportunity with a family-owned company.Strong focus on quality workmanship and customer trust.Opportunity to contribute to a growing service and installation operation.Professional development and potential long-term advancement.Ocean View Heating and Cooling, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
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