Senior DevOps Engineer- Platform

Senior DevOps Engineer Chicago, IL (Hybrid — Tue–Thu onsite) Attune is a Chicago-based healthcare voice AI company building intelligent, compliant automation that helps healthcare organizations better engage patients and members at scale. Our platform powers critical outreach and communication workflows — from health risk assessments and scheduling to reminders, follow-up, and other moments that require clarity, trust, and responsiveness. We believe technology should make care easier to access and easier to navigate. Our work is grounded in empathy, reliability, and responsible innovation, helping healthcare organizations improve outcomes while reducing operational burden. We’re looking for a Senior DevOps Engineer to design, build, and scale the infrastructure that powers Attune’s platform. You will play a key role in ensuring our systems are reliable, secure, and efficient, while enabling engineering teams to ship quickly and confidently. This is a hands-on role for someone who thrives in cloud-native environments, enjoys solving complex infrastructure challenges, and is motivated by building the foundation for high-trust, high-availability software in healthcare. You’ll partner closely with engineering to improve deployment workflows, strengthen observability, and mature our infrastructure and platform practices over time. This is a hybrid role based in our West Loop Chicago office, with in-office expectations Tuesday through Thursday. You’ll help architect and operate the systems behind real-time AI-driven communication workflows, build automation that improves speed and consistency, and strengthen the reliability of a platform that directly supports better patient and member experiences. You’ll help shape our cloud infrastructure strategy, improve developer enablement, and contribute to the operational maturity of a growing healthcare technology company. Platform & Automation Design, deploy, and manage highly available AWS and Kubernetes-based infrastructure, with a focus on scalability, security, reliability, and cost efficiency. Build and maintain Infrastructure as Code using Terraform to automate cloud environments and configuration management. Improve CI/CD pipelines and deployment workflows using tools such as GitHub Workflows, Jenkins, and ArgoCD. Implement and maintain robust monitoring, alerting, and observability frameworks using tools such as Grafana, Prometheus, and Datadog. Define and track service reliability metrics, including SLIs and SLOs, to improve system performance and reduce operational toil. Lead incident response for platform-related issues, conduct root cause analysis, and drive follow-through on preventative improvements. Strengthen platform security across infrastructure, Kubernetes workloads, networking, access controls, and secrets management. Partner closely with software engineering teams to streamline deployments and improve developer experience. Build internal tooling, documentation, and self-service capabilities that help teams work more efficiently. Review infrastructure and configuration changes through code review and operational best practices. 5+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles. ~ Proven experience managing production AWS environments and Kubernetes infrastructure. ~ Experience supporting modern cloud-native applications in high-availability production settings. Proficiency in scripting or programming with Python or Go. Strong understanding of Kubernetes, networking, cloud architecture, and AWS services such as VPCs, IAM, and container orchestration. Experience with service mesh, secrets management, or compliance-minded cloud environments is a plus. Collaborative and adaptable, with the ability to work effectively across engineering and cross-functional teams. Hybrid, with onsite collaboration in our West Loop office Tuesday through Thursday. Small, collaborative teams that value clarity, accountability, and continuous improvement. A pragmatic, mission-driven approach to building technology that supports better healthcare experiences. 150K–$180K base + bonus Equity Comprehensive health, dental, and vision coverage. Flexible PTO and company holidays. Attune advances AI responsibly, creating solutions that amplify human expertise without losing the human touch. Innovation always serves people first. ~ Attune is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.