Fraud Analyst

Fraud Analyst

The Fraud Analyst will assume, but not be limited to, the following responsibilities:

• Review and investigate fraud alerts in various platforms (Verafin, BioCatch) and escalate issues appropriately.
• Assists with setting, updating and maintaining system parameters to optimize enterprise fraud systems (e.g., digital account and loan decisioning, transaction monitoring and alerting engines) review risk analytics, velocity checks, device/behavior rules and overlapping considerations.
• Conducts timely and thorough investigations of suspected fraudulent activity, including member interviews, transaction analysis, supporting documentation, video footage and provides detailed documentation of case resolution.
• Tracks and reconciles fraud losses to general ledger, maintain accurate loss registers by channel, product, scheme type, and root cause. Align with Finance and Accounting, and Loan Servicing for month-end close and creates reports on fraud losses, trends, and key risk indicators for management.
• Proposes fraud control enhancements through coordination with fraud solution providers and internal stakeholders.
• Coordinates with BSA/AML staff on cases involving potential suspicious activity to support compliance with SAR determinations and regulatory reporting.
• Assists with fraud‑related risk assessments, including new account and loan openings, payments fraud, account takeover, identity theft, Red Flags, and related controls.
• Act as subject‑matter expert and resource to staff regarding fraud trends, scams, and preventive measures, serving as a point of escalation.

The successful candidate will possess the following education, knowledge and skillsets:

• Certification through America's Credit Union (Risk, Compliance, or Fraud), CFE, ACAMS, or similar preferred.
• Three to five years of experience in fraud prevention, loss prevention, or fraud investigations within a financial institution, bachelor's degree in criminal justice, or related field or equivalent experience preferred.
• Knowledge in fraud‑related regulations, rules, and guidance applicable to financial institutions, including but not limited to BSA/AML, Reg E, Reg Z, and Identity Theft Red Flags.
• Experience with credit union operations, products and services preferred.
• Professional verbal and written communication skills
• Minimum two to three years of experience in branch and/or back-office operations

We provide competitive compensation and benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance
• 401k Retirement Plan (matching contribution=5%, immediate vesting)
• Paid Time Off (PTO)
• Paid Holidays
• Educational Reimbursement

Actual compensation is determined based on experience, education, skills, internal equity, and other job‑related factors.

EOE