IT Systems Implementation Analyst

Role Description

Acentra seeks a IT Systems Implementation Analyst, Mid to join our growing team.

Coordinate, plan, document and manage implementation and solution projects from initiation to delivery. Work closely and collaborate with external and/or internal customers to deliver projects against performance measures including scope, quality, and scheduling targets. Provides centralized support to geographically diverse locations. Must collaborate and work closely with implementation project team members, including cross-functional departments as well as clients.

Job Responsibilities:

• Develops project specifications and objectives from initiation to delivery for implementation projects.
• Entails interface with clients and/or internal staff to gather and document specifications and other project specifications.
• Defines scope of efforts required to meet objectives and develops comprehensive and predictable project schedules.
• Maintains and updates project plans, agendas and systems set-up documentation.
• Determines project steps, activities, the sequence of events, critical success paths, dependencies and the duration of tasks.
• Collaborates with technical staff to estimate time requirements to complete project tasks and milestones.
• Updates the project plan with actuals and forecasts on a regular basis.
• Identifies and acquires appropriate resources to ensure and to assign project responsibilities.
• Coordinates resources within respective departments, other internal departments, outside service providers as well as materials committed to the projects.
• Performs various implementation tasks on projects including system rules definition and configuration, questionnaire definition and configuration, and the configuration of all user defined system features.
• Provides web-based system demonstrations and training as needed.
• Serves as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of project status.
• Maintains open communications with customers as well as the project team, coordinating and conducting meetings as appropriate.
• Promotes relationships with clients.
• Prepares reports for leadership’s review on the projects progress, issues and expenditures as appropriate.
• Identifies factors jeopardizing the project and escalates issues as appropriate, recommending solutions to senior project team members and implementation services managers/directors.
• Analyzes detailed systems factors including input and output requirements, information flow, hardware and software requirements, and alternative methods of problem resolution.
• Reads, understands, and adheres to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
• The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications

• Bachelor’s degree in Computer Science or related discipline and five years of experience; or an equivalent combination of education and relevant experience.
• 5 years of experience determining project specifications and objectives from initiation to delivery.
• 5 years of experience working with information management and user needs.
• 5 years of experience working with systems analysis, design and programming concepts.

Requirements

• Written, verbal and interpersonal communication.
• Demonstration presentation skills to technical and non-technical customers.
• Project planning and management.
• Organize and integrate a broad variety of activities.
• Focus on providing high quality customer service to internal and external clients.
• Ability to work with technical and non-technical users to determine requirements.
• Recognized technical expert of systems design and analyses.
• Demonstrated technical expertise in all systems analysis functions.
• High degree of technical knowledge in applications software, computer hardware, data communications, programming, and systems analysis techniques.

Benefits

• Comprehensive health plans.
• Paid time off.
• Retirement savings.
• Corporate wellness.
• Educational assistance.
• Corporate discounts.
• And more.