Hotel Front Desk Night Auditor
Embassy Suites by Hilton Newark Wilmington South
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Make sure every hotel guest has a pleasant stay • Process additional administrative, bookkeeping. and accounting procedures as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired • High school diploma or equivalent required; some college preferred • Flexible overnight hours are required • Excellent customer service and communication skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
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