Leasing Manager

Leasing Manager 16 days ago Requisition ID: 13130 Salary Range: $19.00 To $21.00 Hourly This position has the potential to earn over $1,000 in commissions per month! Office & Administrative Represent GoldOller professionally at all times. Hold weekly team meetings and keep the team informed on priorities. Support leasing and retention plans that drive performance. Enforce leases, Fair Housing, safety standards, and local regulations. Ensure accurate reporting, timely data entry, and a well-kept leasing office. Follow company equipment guidelines and complete all assigned training and checklists. Supervise, coach, and motivate the leasing team. Assist with interviewing, hiring, onboarding, and ongoing training. Provide performance feedback, document concerns, and implement disciplinary action when needed. Foster a positive, team-focused, high-performing work environment. Support the Community Manager with resident relations and rent collection. Leasing, Marketing & Customer Experience Maintain a minimum 25% closing ratio and strong shopping report scores. Meet occupancy goals through active lead management and coaching. Complete daily property walks, ensuring show units, amenities, and tour paths are market-ready. Deliver exceptional move‑in experiences and ensure documentation is complete before move‑in. Monitor social media reviews and advertising sources; report needed updates. Respond to all leads within 24 hours; consistently maintain CRM follow‑ups. Show apartments professionally and respond to phone/email inquiries promptly. Complete leases, renewals, and all related paperwork accurately. Conduct market surveys and stay aware of local competitive trends. Ensure all community postings are branded and professionally displayed. Maintenance Support Walk the property regularly, including vacant units. Assist with oversight of grounds and common areas to maintain cleanliness. Log service requests, dispatch maintenance promptly, and complete follow‑up quality checks. Resident Relations Proactively contact residents with expiring leases; achieve retention of 60% or higher. Upload Notices to Vacate and communicate renewal opportunities. Provide clear, professional written communication to residents. Support resident engagement programs, newsletters, events, and activities. Address concerns (service issues, noise complaints, conflicts) promptly and professionally. Participate in hearings or court processes as needed. Skills & Qualifications Outgoing, people-focused, and compassionate personality. Strong sales, customer service, and communication skills. Proficient in Microsoft Office; RealPage/OneSite experience preferred. Strong multitasking, organization, and conflict‑resolution abilities. General understanding of Fair Housing and property management practices. Position Requirements High school diploma or GED required. Minimum 2 years of residential property management or multifamily leasing experience. Valid driver’s license and reliable personal vehicle. Ability to lift up to 40 lbs. NALP certification is a plus. Availability to work both Saturday and Sunday as needed. Willingness to travel to other sites, occasionally overnight. Ability to follow all company health and safety protocols. Perks & Benefits 12 Paid Holidays Up to 2 weeks Paid Time Off in the first year (with more earned as you grow with us) CelebrateYOU Day (to use at your leisure for any special occasion) Comprehensive Medical, Dental, and Vision Plans (available after 60 days of employment) Company-Paid Health Reimbursement Account Paid Maternity Leave Company-Paid Life Insurance Company-Matched 401(k) Retirement Savings Plan Complimentary access to GoldOller property amenities – including pools, fitness centers, wellness classes, and more! #J-18808-Ljbffr