DEPUTY CHIEF ADMINISTRATIVE OFFICER-SFPUC-(0941) (165611) (San Francisco)

DEPUTY CHIEF ADMINISTRATIVE OFFICER-SFPUC-(0941) (165611)

• Full-time
• Work Hours: Regular
• Job Code and Title: 0941-Manager VI
• Fill Type: Permanent Civil Service
• Compensation: USD 200538 - USD 255996 - yearly

Appointment Type: This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Application Opening: July 30, 2026
Application Deadline: August 13, 2026

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at .

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

The Deputy Chief Administrative Officer (DCAO) for the San Francisco Public Utilities Commission reports directly to the Chief Administrative Officer (CAO) and provides executive-level administrative and operational support in overseeing the Professional Services Bureau. The DCAO will assist in developing and implementing strategies to align personnel, technology, and facility resources for SFPUC operational needs and strategic priorities. The DCAO has direct oversight of the Facilities Team, Fleet Management Services, Community Benefits, and the Office of the CAO.

This position regularly interacts with SFPUC leadership, Assistant General Managers, the PUC and Civil Service Commissions, Board of Supervisors, division managers, contractors, developers, engineers, vendors, and members of the public.

This position requires working four days on site and one day available to work remote.

• Develops and implements Professional Services’ agency-wide objectives, policies and priorities; determines service levels and resource allocation, to include process improvement and overall efficiency.
• Directs the work of subordinate staff, including establishment of goals, objectives and priorities, preparation of work plans, review of work products, and creation and implementation of training and development opportunities, as well as performance management activities.
• Works across all teams in Professional Services to help implement and improve digital transformation projects.
• Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.
• Monitors the efficiency and effectiveness of the departmental organization structure, staff assignments, service levels and administrative systems; identifies and analyzes opportunities for improvement; implements improvements.
• Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives. Implements and closely monitors budget expenditures of the operating budget for a major area of responsibility, typically including multiple divisions.
• Directs the Community Benefits director to ensure success of the SFPUC Community Engagement, Social Impacts and Benefits program. This may include interacting with residents, elected or appointed officials, community activists, contractors and executive board members.
• Directs Facilities Manager and team to ensure 525 Headquarters are compliant, secure, safe, and fully operational and available for staff and customers, which includes overseeing contracts for external services provided. In addition, this position will ensure timely and consistent communication with news or updates related to the 525 Building. Works collaboratively, where applicable, with other SFPUC locations to ensure continuity of service and to improve purchase power.
• Directs FleetManager in the successful lifecycle of commercial vehicles, including maintenance, driver management, safety compliance, and fuel efficiency to ensure cost-effective operations. The position will oversee the analysis of the performance data and leverage technology to reduce costs, increase efficiency, and strengthen fleet management safety programs.
• Directs the Office of the CAO Manager on all budgetary processes, business workflows and personnel functions of Professional Services.
• Oversee and manage all contracting support for Professional Services including all contract engagement matters.
• Partner with key division leadership – Human Resources, Information Technology, Communications, and Real Estate – to integrate professional support services into a centralized, efficient model and drive organizational process improvements that modernize workflows across the SFPUC.

ideal candidate will have a proven track record of demonstrating the following competencies:

• Set Vision and Direction: Envisions what the future looks like at a defined point, communicates this vision with authentic conviction, and inspires and engages others in creating that future.
• Innovation: Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones. Develops new insights, questions conventional approaches, and encourages others to develop new ideas and innovations.
• Valuing Diversity, Equity, and Inclusion: Recognizes the role of diversity, equity and inclusion in assembling capable teams and building a successful workforce. Fosters an inclusive and cooperative work environment where diversity and individual differences are valued and capitalized upon to achieve the vision and mission of the organization.
• Accountability: Acts with integrity, honesty, and fairness; inspires trust. Clearly defines roles and responsibilities for self and others. Holds self and others to their roles and responsibilities. Complies with legal and ethical guidelines. Acts as a responsible steward of the resources entrusted to the SFPUC.
• Strategic Planning: Formulates objectives and priorities, implements plans, and allocates resources to achieve the long-term goals of the organization.
• Change Management: Ensures that planned changes are thoroughly, smoothly, and effectively communicated and implemented such that the lasting benefits of change are achieved. Leverages a structured approach and people-oriented strategies to drive the adoption and usage of new solutions to fully realize organizational benefits and project objectives.

MINIMUM QUALIFICATIONS

Education: Possession of a baccalaureate degree from an accredited college. AND

Experience: Four (4) years of verifiable management experience overseeing projects and/or programs. All four years of experience must include supervision experience of professionals.

Education Substitution: Additional qualifying experience may substitute for the education requirement on a year for year basis for up to 2 years.

Note: One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment

Desired Qualifications:

• An advanced degree from an accredited university or college in public administration, public policy, public affairs, political science, JD or closely related degree
• Five or more years of demonstrated experience leading a multidisciplinary team in the public sector
• Experience leading digital process improvements
• Experience overseeing large cross functional programs and initiatives

Verification Education and Experience :

Verification of Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at .

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Selection Procedures :

]]> <