Director of Sales

Job Title: Director of Sales

Industry: Healthcare / Insurance / Medicare

Location (City, State): Columbia, TN

Assignment Type: Direct Hire

Pay: $80,000–$100,000 annually

Work Schedule: Full-Time

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

A growing organization focused on delivering high-quality insurance solutions and exceptional member experiences. The company is committed to innovation, operational excellence, and helping individuals navigate their healthcare coverage needs.

Job Description:

We are seeking an experienced Director of Sales to lead and develop a high-performing sales organization focused on driving revenue growth, customer acquisition, and member satisfaction. This role will oversee multiple sales channels, including call center operations, field representatives, and regional teams, while executing strategic initiatives that support organizational growth and operational excellence.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve and exceed revenue goals.
• Lead, coach, and mentor sales teams across multiple channels and geographic regions.
• Monitor sales performance, productivity metrics, and key performance indicators to drive continuous improvement.
• Ensure a positive customer experience and high levels of member satisfaction.
• Partner with marketing teams to evaluate campaign performance and optimize sales results.
• Collaborate with operational and technical teams to improve processes and support customer needs.
• Manage sales forecasting, business planning, and performance goal tracking.
• Oversee incentive programs, sales contests, and employee recognition initiatives.
• Coordinate field events, regional meetings, and sales conferences.
• Maintain compliance with federal and state regulations, including Medicare-related guidelines and industry standards.

Qualifications:

• Bachelor's degree in Business, Healthcare Administration, or a related field.
• Minimum of 3 years of leadership experience managing telephonic or call center sales teams required.
• Minimum of 3 years of experience within the health insurance industry, including Medicare and Medicare Advantage highly preferred.
• Active Health Insurance Producer License required within first month of employment.
• Experience utilizing Salesforce or similar CRM platforms required.
• Proven ability to coach teams, improve performance, and drive operational efficiencies.
• Strong understanding of sales metrics, call center KPIs, and workforce management principles.
• Working knowledge of Medicare regulations and compliance requirements.
• Excellent communication, presentation, interpersonal, and conflict-resolution skills.

Additional Details:

• Opportunity to lead a multi-channel sales organization in a rapidly growing environment.
• High visibility role with cross-functional collaboration across marketing, operations, and customer service teams.
• Focus on both strategic planning and hands-on leadership.

Perks:

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan.
• Leadership development opportunities.
• Collaborative and growth-oriented work environment.
• Opportunity to make a meaningful impact on member growth and customer experience.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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