SERVICE ADVISOR
Glenbrook Chrysler Dodge Jeep Ram
Job Description
Job Description
Glenbrook Chrysler Dodge Jeep Ram is growing, and were looking for a motivated, customer-focused Service Advisor to join our team. If you thrive in a fast-paced environment, enjoy helping people, and want to build a long-term career in the automotive industry, this is your opportunity.
What Youll Do
Customer Service Greet customers, understand their vehicle concerns, and communicate recommended services clearly and professionally.
Repair Coordination Work closely with technicians to ensure accurate repair orders and timely service.
Upselling & Recommendations Advise customers on maintenance needs and additional services that support vehicle longevity.
Status Updates Keep customers informed throughout the service process.
Documentation Maintain accurate records, estimates, and service histories.
What We Offer
Full-time, stable employment with a respected Fort Wayne dealership
401(k) retirement plan with employer participation
Health insurance options to support you and your family
Paid time off to maintain worklife balance
A supportive, team-oriented environment
Opportunities for training, growth, and advancement
What Were Looking For
Automotive experience preferred but not required
Strong communication and customer service skills
Ability to multitask in a busy service department
Positive attitude and a desire to help customers
Basic computer proficiency
Valid drivers license
About Us
Glenbrook Chrysler Dodge Jeep Ram is one of Fort Waynes most trusted dealerships, known for exceptional customer service and a commitment to our community. We take pride in creating a workplace where employees can build meaningful careers.
Ready to Apply?
If youre enthusiastic, reliable, and ready to join a winning team, we want to hear from you. Submit your resume and take the next step in your automotive career.
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Retirement Plan
ResponsibilitiesCustomer Service Greet customers, understand their vehicle concerns, and communicate recommended services clearly and professionally.
Repair Coordination Work closely with technicians to ensure accurate repair orders and timely service.
Upselling & Recommendations Advise customers on maintenance needs and additional services that support vehicle longevity.
Status Updates Keep customers informed throughout the service process.
Documentation Maintain accurate records, estimates, and service histories.
RequirementsAutomotive experience preferred but not required
Strong communication and customer service skills
Ability to multitask in a busy service department
Positive attitude and a desire to help customers
Basic computer proficiency
Valid drivers license
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