Automotive Service Advisor

Job Description

Job Description

Join a Growing Shop With 64 Years of Reputation & Stability

Are you an energetic people-person who thrives in a fast-paced automotive environment? Do you enjoy building customer relationships, helping people, and working alongside a highly skilled team you can trust?

We are looking for a motivated Automotive Service Advisor to join our growing team in Fort Wayne. This is an incredible opportunity to work with a well-established shop that has been a trusted local staple in auto repair for over 64 years .

If you’re ready to be part of something special, we want to talk to you.

What We Offer

• Monday–Friday Schedule
• NO Weekends
• 100% Paid Medical Insurance
• 401(k) Retirement Plan
• Profit Sharing
• 3 Weeks Paid Vacation
• Weekly On-the-Job Training
• Established customer base with 75% repeat customers
• Modern tools and technology that make your job easier
• Positive team culture with long-term stability and growth
• Advisors with experience and strong performance can earn $100,000+ annually

Why Advisors Love Working Here

You’ll work with:

• Highly competent, professional technicians
• Very few comebacks
• A team you can confidently sell for
• Loyal customers who trust our recommendations
• A supportive culture that values teamwork and professionalism

We take pride in maintaining a strong culture and treating both our employees and customers the right way.

What You’ll Do

• Build and maintain strong customer relationships
• Deliver exceptional customer service from the first phone call to vehicle pickup
• Capture first-time callers and create an outstanding first impression
• Communicate repair recommendations clearly and confidently
• Oversee workflow for 2–3 technicians daily
• Keep customers informed throughout the repair process
• Help drive shop growth through professionalism and trust

What We’re Looking For

• Strong phone and communication skills
• Upbeat personality with energy and enthusiasm
• Ability to multitask in a busy environment
• Positive attitude and team-first mindset
• Strong relationship-building skills
• Automotive service advisor experience preferred, but the right personality and work ethic matter most

About Us

We are a growing, family-oriented repair shop with deep roots in the Fort Wayne community. For 64 years, we’ve built our reputation on honesty, quality workmanship, and exceptional customer care.

Come be part of a team that’s growing, winning, and committed to excellence.

Apply today and build your future with us.

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