Operations Assistant

Randolph-Macon College is seeking anOperations Assistant to join our Campus Safety team. The Office of Campus Safety serves as the main switch board for the College. The Operations Assistant is responsible for promoting positive community relations in the performances of his or her job duties. The duties require attention to detail and a high level of accuracy and confidentiality. Daily duties will include switchboard operations, monitoring security systems, communications via e-mail and radio, and working closely with the Operations Support Officer.

Schedule

This position follows a two-week rotating schedule of 12-hour shifts: Week 1 includes Monday, Thursday, and Friday; Week 2 includes Tuesday, Wednesday, Saturday, and Sunday.

Responsibilities (include but are not limited to):

• Maintain and monitor electronic security access systems.
• Maintain information by accurate recordkeeping via dispatch reports. Ensure daily tasks are printed and posted appropriately.
• Initiate after hour protocols for Residence Life and Physical Plant when necessary.
• Maintain and handle all confidential material and information.
• Develop proficiency with programs used by the College and the Office of Campus Safety.
• Perform duties as assigned by Campus Safety Command Staff.

Qualifications/Requirements:

• High School Graduate plus two to three years of administrative experience and or customer service experience.
• Computer efficiency in email and ability to write brief, concise and accurate summary reports.
• Experience with current word processing software packages required. Spreadsheet and database applications are preferred.
• Clear and concise communication both written and verbal. Ability to send proper and timely notifications.
• Well-developed knowledge of general office practices and procedures, plus skills in conducting and monitoring several projects simultaneously.
• Ability to work in a rapidly changing environment with frequent interruptions and able to prioritize the most important task.
• Well-developed written and oral communication skills.
• Conduct all business in a professional and courteous manner working directly with Student, Faculty, Staff, and guests.
• Produce accurate work independently following established policies and procedures.
• Excellent customer service skills.

Benefits:

• Medical/ Dental/ Vision Insurance
• Retirement plan match
• College Tuition Benefits
• Vacation, Sick, Personal and Holiday Paid Time Off
• Parental Leave
• Life Insurance and AD&D
• STD and LTD benefits
• Wellness Programs

WORKING CONDITIONS/PHYSICAL DEMANDS: The duties of the position involve physical risk when officer comes in contact with possible armed, belligerent trespassers and injured persons emitting bodily fluids. Position is considered essential, requiring an employee to report during inclement weather. Successful candidates must be flexible and willing to work extra shifts and special events as needed.


The College

Founded in 1830, Randolph-Macon has approximately 1800 students and is located in Ashland, VA, a residential community 15 miles north of Richmond and 90 miles south of Washington D.C., thereby having all the benefits for its students, faculty and staff of a dynamic metropolitan area which serves as the state capitol. Over 85% of students reside on campus. For more information about the College see


Randolph-Macon College does not discriminate on the basis of race, color, creed, religion, age, sex, sexual orientation, gender identity, national origin, marital status, disability, or veteran status in its education or employment programs or activities.


Application

To apply for the position, submit the following documents to in Microsoft Word or PDF format: a current resume, cover letter addressing the position responsibilities and qualifications, and contact information for two professional references to Claudia Burcham, HR Generalist. The review and interview process will commence as strong applications are received and the search will remain open until the position is filled.