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Customer Success Manager (Fully Remote)

Stay AI

New York, NY
  • Remote job

Continuously monitor and enhance the customer experience Proactively identify and address any issues or opportunities Client Management: Set and manage client expectations with detailed success plans Define scope, understand risks, and assign team members Strategic Partnership: Own relationships with enterprise and mid-market merchants Identify opportunities to level up subscription programs Communicate thoughtfully on technical and non-technical questions Contribute to a positive, inclusive team environment Stay AI Stay AI is powered by savvy DTC industry vets who have been building subscription programs for over ten years, working with over 300 subscription-focused CPG brands. The company is remote-first with annual offsite retreats and a collaborative culture. #J-18808-Ljbffr Stay AI

Vacancy posted 1 day ago
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