Aftermarket Sales Rep

Aftermarket Sales Representative

Seeking an Aftermarket Sales Representative to support and grow aftermarket parts sales within an assigned territory. This is a remote, territory-based sales position responsible for developing customer relationships, identifying new sales opportunities, securing orders, and providing customers with responsive technical and product support. The successful candidate will operate with a high degree of autonomy while leveraging internal sales, service, engineering, and operational resources to execute territory growth strategies and deliver exceptional customer value.

Key responsibilities include:

• Meet or exceed sales targets for spare and replacement parts.
• Develop and maintain strong relationships with existing customers while identifying opportunities for new business.
• Grow repeat and aftermarket sales within an assigned territory.
• Maintain a strong understanding of company products, parts, technical specifications, applications, and industry trends.
• Assist customers in identifying the appropriate parts for their equipment and applications.
• Provide technical guidance related to parts usage, maintenance, replacement, and installation.
• Handle inbound parts inquiries and customer calls in a timely and professional manner.
• Prepare quotes with accurate pricing, availability, and estimated lead times.
• Process customer purchase orders and coordinate orders through fulfillment.
• Provide service technicians and internal teams with parts and product information as required.
• Communicate accurate product availability and delivery information to customers.
• Coordinate with vendors to obtain pricing, shipment dates, availability, and expected delivery information.
• Generate purchase orders to procure parts and other items required for customer orders.
• Proactively follow up with customers to ensure satisfaction and resolve issues.
• Monitor competitor products, pricing, and industry developments to effectively position company products.
• Support territory growth initiatives and develop strategies to increase parts revenue.
• Collaborate with sales, service, engineering, purchasing, and other internal teams to achieve customer and business objectives.
• Share parts knowledge and product expertise with colleagues and team members.
• Support ERP parts-data, part-numbering, and standardization initiatives as needed.
• Maintain accurate customer, quotation, order, and parts information.

Required qualifications include:

• High school diploma or equivalent required; college degree preferred.
• 13 years of experience in parts sales, aftermarket sales, equipment sales, industrial sales, or customer service.
• Experience developing customer relationships and growing sales within an assigned territory.
• Demonstrated ability to identify new business opportunities and develop existing accounts.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to understand technical product information and communicate it effectively to customers.
• Strong organizational and follow-up skills.
• Ability to manage a high volume of customer inquiries and competing priorities.
• Proficiency with Microsoft Office, including Word and Excel.
• Ability to work independently in a remote, territory-based environment.
• Ability to collaborate effectively with cross-functional teams.

Preferred qualifications include:

• Experience selling spare, replacement, service, or aftermarket parts.
• Experience with industrial, agricultural, construction, manufacturing, packaging, or food-processing equipment.
• Experience working with equipment dealers, service organizations, maintenance teams, or industrial customers.
• Familiarity with ERP systems and parts/inventory management.
• Technical sales or equipment service experience.
• Experience managing a geographic sales territory.
• Experience working with OEM equipment or replacement parts.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.