FOOD AND BEVERAGE MANAGER NF3

Job Title

Responsible for the on-site management of food/bar operations of an assigned food service facility, normally involving the performance of routine club management functions. Manages and oversees food/bar operations in accordance with established policies, procedures and guidelines. May coordinate food and beverage special events. Forecasts food and beverage requirements, requisitioning items from the warehouse or against established purchase agreements. Maintains food/bar service areas in a clean and sanitary condition. Prepares menus and establishes selling prices to attain desired cost of goods. Maintains cost cards. Conducts special studies or reviews as assigned. Makes recommendations to supervisor of changes to facility policies, guidelines, and standard operating procedures in order to achieve designated objectives and improve operational effectiveness. Collects and assembles statistical data regarding past and current operations and maintenance expenditures. Reviews data and prepares short-range estimate of projected costs. May contact vendors for information and negotiation on foodstuff prices and selection. Participates in resolving a variety of food/bar administrative and operational problems by assembling facts, evaluating information, and drafting reports that may be used as the basis for recommendations, interpretation, and decisions by higher-level management officials. Ensures compliance with fire, safety, security and sanitation policies and regulations.

Performs supervisory functions typical of a first-level supervisor. Prepares work schedules and makes work assignments; distributes workload; evaluates work performance; trains employees; establishes leave schedules; initiates personnel and disciplinary actions. Responsible for actively supporting the EEO program and communicating this support; ensures quality of opportunity in recruitment, employment, promotion, awards, training, details and discipline; participates in developing and carrying out affirmative action efforts, especially as related to motivating, training and developing minority employees and women, as well as other employees. EEO responsibilities include cooperating with and providing assistance to individuals, groups and the public without regard to race, religion, sex or national origin.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise.

Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with "Return To Work" program initiatives, and following up on employee well being.

Performs other related duties as assigned.