Host

Hostess Position

We are a busy restaurant and have an open role for hostess. You will greet members as they enter and show them to their table or waiting area. You will also engage with guests via phone to make reservations. To do well in this role you should be comfortable standing for long periods and managing a busy shift.

Hostess Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Accommodating and communicating any special request from members on reservations (anniversary, birthdays, etc.).
• Responding to complaints and notifying a manager.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Hostess Requirements

• High school diploma or equivalent preferred.
• Must be able to work flexible schedule including nights, holidays, weekends (Sundays)
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.
• Must be able to work weekends (including Sunday), and holidays

Benefits

Full-time with full benefits package (401k, health, dental, vision, PTO, and holiday pay). Compensation: $15.00 per hour