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Call Center Manager - Member Experience & Coaching

TruStone Financial Credit Union

TruStone Financial Credit Union is seeking a leadership-focused manager to oversee all Member Service Representatives and related roles at the Plymouth Corporate Office. You will appoint staffing, conduct performance assessments, and drive development through coaching to meet service center goals and strategic initiatives. The role emphasizes cost control via staffing efficiency, involvement in technology enhancements and new product offerings, and empowering staff to uphold core values in a #J-18808-Ljbffr TruStone Financial Credit Union

Vacancy posted 1 day ago
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