Call Center Manager - Member Experience & Coaching
TruStone Financial Credit Union
TruStone Financial Credit Union is seeking a leadership-focused manager to oversee all Member Service Representatives and related roles at the Plymouth Corporate Office. You will appoint staffing, conduct performance assessments, and drive development through coaching to meet service center goals and strategic initiatives. The role emphasizes cost control via staffing efficiency, involvement in technology enhancements and new product offerings, and empowering staff to uphold core values in a #J-18808-Ljbffr TruStone Financial Credit Union
$54.4k - $68k
...Financial is a full-service, member-owned credit union... ...exceptional financial experiences, and to do that we... ...and Lead Member Service Center Representatives.... ...employee development through coaching, mentoring and... ...organizational and project management skills. Compliance with...Suggested16 hoursFull timeTemporary workPart timeWork experience placementImmediate startMonday to Friday- ...Call Center Supervisor The Call Center Supervisor plays... ...position is responsible for managing a team of call center... ..., providing guidance, coaching, and support to... ...Qualifications: Proven experience working in a call center... ...with customers and team members. Demonstrated...SuggestedWork at office
- ...an experienced, on-site manager to lead the daily activities of the Call Center team of a well-... ...responsible to plan, direct, coach and measure the customer... ...phone system management experience, quick adaptability,... ...Manager will recruit team members, use data and metrics...Suggested
- ...Call Center Manager As a Call Center Manager, you will be responsible for leading and developing... ...representatives, providing guidance, coaching, and performance feedback to drive... ...productivity, and enhance the customer experience. Monitor and analyze call center performance...Suggested
$51k - $86.5k
...Why you'll love this job ?This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...SuggestedWork at officeLocal areaFlexible hoursRotating shift- ...technology, delivering compelling experiences and fostering meaningful... ...connections for employees, consumers, members and channel partners across... ...and collaboration. Provide coaching, feedback, and professional development. Manage team capacity and ensure high performance...Casual workSummer internshipH1bWork at officeLocal areaRemote workFlexible hours
$127.6k
...in the field and 30% in the office, leading and coaching a team of Outside Sales Representatives selling ADT... .... We are seeking a talented, hardworking Sales Manager to join our growing team. Previous management experience is preferred, but we will develop a high-performing...Work at officeLocal area$83.42k - $124.45k
...experienced Customer Service Manager to join the Customer Experience Team. The Customer... ...concerns. You will lead team members from across the Americas... ...across multiple U.S. support centers, fostering an environment... ...situations. Experience coaching, developing, and...Full timeWork at officeWorldwide$20 - $26 per hour
...Summary: The Customer Service Manager will oversee customer... ...practices that support a rewarding member experience. The Customer Service... ...fitness members, community center staff and the public. This person... ...with the ability to lead and coach staff Ability to handle difficult...Full timePart timeWork experience placementLocal areaShift work- ...opportunities for growth and impact. Experience a supportive and inclusive... ...: The Customer Service Manager is responsible for leading the... ...Service Leadership Lead, coach, and develop the Customer Service... ...Company: Because every team member contributes to Flow Control Group...Contract workWork at office
$19.37 - $32.5 per hour
.... That means hands-on coaching, clear performance feedback... ...your day is outbound calls — you’ll be running a... .... You’ll have a manager invested in your growth... ...or high-volume sales experience, ideally in a closing... ...economies shapes how our team members move quickly, learn,...Hourly payWork at officeLocal areaRemote workFlexible hours$131.2k - $196.8k
...and a leading AI platform for managing people, money, and agents, we... ...Qualifications•8+ years of experience selling SaaS/Cloud based ERP... ...partnering with internal team members on account strategies for short... ..., or pay for consulting or coaching services, in order to apply for...Full timeTemporary workWork at officeRemote workHome officeFlexible hours- ...for a hands-on Front Office Manager who enjoys being part of the... ...while also providing leadership, coaching, scheduling, training, and... ...welcoming, and delivering the experience our guests expect. What You... ...develop Front Office team members. Create schedules and help...Work at officeAll shiftsFlexible hoursShift work
$64k - $67k
...Olympic-sized pool, fitness center, and more than 4,300... ...memorable guest experiences through exceptional hospitality... ...-focused Front Office Manager who inspires teams to... .... Support new team members with clear training... ...through proactive coaching, mentoring, and performance...Full timeTemporary workLocal areaFlexible hoursShift workWeekend workAfternoon shift$50k
...Spanish Bilingual Limited Service Call Center Supervisor Maximus is seeking Spanish... ...delivering an exceptional consumer experience. The Bilingual Call Center... ...contact center operations, provide coaching and performance management, manage staffing and schedules, and...Contract workTemporary workMonday to FridayFlexible hoursAfternoon shift- ...are the national account management arm for Canteen, the largest... ...in phone monitoring in Call Center software for training... ...contribution feedback on team members to the Customer Service... ...client needs Requirements Experience motivating and coaching teams Strong customer...Live inWork at office3 days per week
$18 - $21 per hour
...Responsible for holding staff members accountable for... ...interviewing, hiring, coaching, and development of... ...Works in conjunction with manager to deliver discipline... .... Education / Experience: High school diploma... ...regular part-time or on-call employees, please email...Hourly payFull timeTemporary workPart timeLocal areaRelocation package$24 - $37 per hour
...Accounts Receivable (AR) management to monitor department... ...varying levels of experience to achieve strong customer... ...needed. Ensures team members manage AR records in... ...) timelines. Provides coaching, guidance and training... ...guidance involving inbound calls or inquiries from...Minimum wageTemporary workLocal areaRemote workWork from home- ...The Assistant Front Office Manager supports the Front Office Manager... ...to ensure seamless guest experiences. This role assists in supervising, training, and coaching team members while providing hands‑on... ...operations, including answering calls, setting wake‑up calls, and...Local areaFlexible hoursShift workNight shift
$160k - $230k
...understanding of RBC US Wealth Management’s strategic priorities, competitive... .... Incumbent must have experience and a successful history acting... ...professionalism.Provide training, coaching, recognition, and development for team members, fostering teamwork and planning...Full timeFlexible hoursShift work- ...person in the hotel for support, coaching and education on company... ...collaborates closely with other managers and the Aparium Finance team... ...and finance leadership experience to understand and support the... ...environmentWho You AreLike a MENSA member, you enjoy solving puzzles....Local areaFlexible hours
$244k - $330k
...proactive and strategic pipeline management, and consistently exceeding... .... Trusted Advisor & Coach: Build long-term, executive-... ...constructive feedback to team members, coaching them to improve communication... ...Skills, Knowledge, and Experience ~8+ years of advanced...Contract workFlexible hours$89.99k - $137.13k
...successfully but dynamically manage the firm’s top-tier... ...to other staff members on all billing procedures... ...Analyst to support and coach more junior Specialists... ...SkillsAdvanced on the job experience as a senior-level Legal... ...applicant poster viewing center.SummaryLocation:...Full timeTemporary workInterim roleWork at officeRemote workRelocationVisa sponsorshipRelocation package$75k - $80k
...patients, personal care providers, managed care organizations, and... ...Technical Customer Care will lead, coach, and mentor Technical... ...and effectively, aligning team members to organizational goals and SLAs... ...Required Education, Experience, Certifications and Skills...Full timeWork at officeLocal areaImmediate startShift workNight shiftWeekend work$21.75 per hour
...interacting with guest and pack members to enhance their experience and maximize... ...efficiencies Provides coaching, encouragement, and recognition... ...leadership in performance management of the department and its... ..., maintenance, and/or calling for repair Assists in...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shift$130k - $160k
...Regional Account Manager The Regional Account Manager (RAM) is... ...given ongoing enablement and coaching to achieve the highest levels... ...career path at Fortinet and State experience would be a plus.... ...and appropriate Fortinet team members. Perform other duties and...Work at officeLocal areaWorldwideHome officeFlexible hours$70k - $74k
ACCOUNTING MANAGER Reports to the Director of Finance, position is... ...person in the hotel for support, coaching and education on company... ...accounting and finance leadership experience to understand and support the... ...Who You Are Like a MENSA member, you enjoy solving puzzles. You...Local areaFlexible hours$77.9k - $153k
...Groups led by team members who are passionate... ...backgrounds and experiences, and building inclusion... ...Relationship Manager is responsible for... ...including conducting pre-call planning,... ...the sale.Leverages centers of influence to build... ...or informally coaching and mentoring peers...Work experience placement- ...The Customer Success Manager is responsible for leading... ...excellence, customer experience, cross-functional... ...and development - lead, coach, and develop Customer Success... ...and Sales Support team members to support company... ...employment process, please call (***) ***-**** or send an...ApprenticeshipWork at officeShift work
$14 - $15.5 per hour
..., professional client experience. This role is ideal for... ...leading by example, coaching others, and driving both... ...their furry family members. At NVA Pet Resorts... ...and membership sales Managing client concerns with professionalism... ...processes Answer calls, emails, and...Hourly payFull timeSeasonal workMonday to FridayShift workWeekend work
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