HVAC Office Assistant

Job Description

Job Description

Thermo Dynamics in Eliot, ME , is looking to hire a full-time HVAC Office Assistant to assist the service manager and office manager and provide memorable customer service to our amazing clients over the phone. Are you friendly and personable? Would you like a position in a stable, essential industry ? Do you want to work for a highly respected company that cares about you ? If so, please read on!

This office position earns a competitive wage of $20 - $30 per hour , depending on experience. We provide excellent benefits that include health, dental, supplemental insurance, paid time off (PTO), 10 paid holidays, retirement contributions, and awesome bonuses ! If this sounds like the right entry-level opportunity for you, apply to join our office team today!

ABOUT THERMO DYNAMICS

Our knowledgeable team has been serving both industrial and commercial clients in Maine, Massachusetts, New Hampshire, and the surrounding areas since 1992. Over our 30 years of providing high-quality HVAC services, we have had the opportunity to establish lifelong relationships with our clients, thanks to our incredible team. We've built our business by hiring quality individuals that focus on the client's experience. We value the hard work our team members have put in and strive to create a fantastic work environment so that we can continue to dominate the industry. We look forward to growing and expanding our team so that we can create even more happy customers.

A DAY IN THE LIFE OF AN HVAC OFFICE ASSISTANT

In this entry-level office position, you play a critical role in our office. Each day, you arrive at work ready to lend a helping hand to our customers, office staff and technicians. You promptly answer all incoming phone calls. Your day may involve ordering parts, staging jobs and coordinate our technicians, ensuring the right tech gets to the right job on time.

In addition to helping our customers and technicians, you also complete a variety of administrative tasks, including performing data entry and assisting our project and field managers whenever needed. Flexible and reliable, you also manage our fleet program, keeping all our vehicles maintenances up to date and registrations, inspections and services scheduled and completed. We can always count on you to jump in whenever necessary and complete your tasks thoroughly and enthusiastically. Thanks to you, our office is organized, and our technicians are reliable! You enjoy working with an exceptional team as you help keep our company running like a well-oiled machine!

QUALIFICATIONS FOR AN HVAC OFFICE ASSISTANT

• Positive, can-do attitude
• Willingness to learn
• Valid Drivers' License

Experience with QuickBooks is a plus. Experience working at an HVAC company would also be beneficial. Experience as an office assistant, customer service representative, or dispatcher would also be a plus! It's okay if you don't have experience, because we will train the right candidate ! Do you have impeccable phone etiquette? Can you work well both independently and as part of a team? Are you a motivated self-starter? Do you enjoy keeping busy? Are you highly attentive to detail? Do you love interacting with people over the phone? If yes, you might just be perfect for this entry-level position!

WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) - HVAC OFFICE ASSISTANT

This full-time and dispatch office position works Monday through Friday from 8 AM to 4 PM . We will provide flexible scheduling depending on your availability.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this entry-level dispatch and office job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!