Leasing & Office Administrator (The Truette)

WinnCompanies is in search of a dynamic Leasing & Office Administrator (Cowork) to join our team at The Truette, a 220-unit luxury, mixed-use apartment community located in Dover, NH .


In this role, you will be the face of the co-work and apartment rental leasing office ensuring a positive experience for all members, prospective members, residents and prospective residents, and the general public who visit the property. The ideal candidate will focus on maximizing space occupancy by attracting, touring, and signing new members and residents while retaining existing ones through high-quality service. Key duties include managing tours, negotiating, using CRMs, and networking. This role is a hybrid of sales, customer service, and community management.

The pay range for this role is $19.23-$24.04 plus commission dependent on experience. The selected candidate will adhere to the following on-site schedule: Monday through Friday from 8:00AM to 4:00PM.

Responsibilities:

• Conduct tours for prospective members and residents, negotiate contracts and leases, and close sales and leases for desks, private offices, conference rooms and apartment homes.
• Act as the first point of contact, ensuring a high-quality experience for residents, members and guests.
• Network with local businesses, startups, and brokers to generate leads.
• Create and maintain social media presence.
• Create and maintain marketing collateral.
• Maintain accurate records in CRMs, manage lease documents, and process billing or member and resident contracts.
• Ensure the facility is pristine ("curb appeal") and ready for tours.

Requirements:

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
• Ability to produce complex documents, perform analysis and maintain databases.
• Ability to communicate clearly and effectively in writing with internal and external customers.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Flexibility to adapt to various situations and business needs.
• Ability to resolve complex issues.

Preferred Qualifications:

• Associate's degree.
• Experience with Asana, social media, and Microsoft products.
• Experience in the hospitality and customer service industry in a customer facing role.

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.


A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.


A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.

A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub