Technical Customer Support Specialist : 26-00152
Akraya, Inc.
Overview Job Summary: We are seeking four Technical Support Specialists for a 3-month project with potential for longer-term placement. You will engage with our customers providing empathetic and professional support for technical issues, manage individual queues to maintain workflow, and document all customer interactions focusing on account, subscription, and technical issues related. The role requires handling approximately 25 email and 10 phone requests daily, ensuring team SLAs are met. Key Responsibilities Provide exceptional customer service via phone, chat, and email, building trust and rapport. Manage and resolve customer requests efficiently, maintaining optimal workflow and adhering to team SLAs. Document detailed case notes for each customer interaction, addressing technical issues and account management. Apply knowledge base and resources to qualify and escalate customer requests appropriately. Maintain knowledge of SAAS products, system updates, and promotions to assist customers effectively. Must-Have Skills Excellent communication and active listening skills. Strong troubleshooting and problem-solving abilities. Familiarity with Google Suite and comfortable working remotely. Industry Experience Prior experience in a SaaS support environment is preferred. A background in Engineering, Architecture, Design, or related fields is beneficial. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc\'s Best Workplaces 2024 and Silicon Valley\'s Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor\'s Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya\'s industry recognitions solidify our leadership position in the IT staffing space. We don\'t just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team! #J-18808-Ljbffr Akraya, Inc.
$52.4k - $59.6k
...dental and vision benefits, health & wellness support, paid volunteer hours and much more. We... ...experience in office administration and customer support is required. Experience in sales... ...window is anticipated to close on 6/8/26 Insperity provides a reasonable compensation...SuggestedWork experience placementWork at officeLocal areaInsperity
Denver, CO4 days ago$26 - $28 per hour
...recruiter! The pay range for this position is $26.00 - $28.00/hr; however, base pay... ...fleets. The National Account Sales Specialist`s role is to provide leadership of the dedicated... ...delivery of quality services that exceed customer expectations. Learn about our culture!...SuggestedLocal areaFlexible hoursThe Goodyear Tire & Rubber Company
Commerce City, CO1 day ago- ...seeking a motivated Outbound Sales Representative to help grow our customer base. This role is ideal for someone who thrives on making... ...a company that values its employees and relationships. Supportive team environment and training. The chance to represent a company...SuggestedHourly payLocal area
KG Facility Solutions
Broomfield, CO19 days ago $26.7 per hour
...BHS Entry Support Mechanic JSM Airport Services, LLC is seeking a highly motivated BHS... ...Full-Time Weekly Pay Hourly Rate: $26.70 City and County of Denver Prevailing... ...duties to support the operation and our customer Qualifications: High School diploma...SuggestedHourly payWeekly payFull timeWork experience placementFlexible hoursShift workJSM Airport Services, LLC
Denver, CO3 days ago$55k - $62k
...Technical Support Specialist (Pharmacy Automation) - Denver, CO Company: Translogic Corp. Workplace: hybrid Address Customer Location: The Technical Support Specialist (TSS) will provide support and basic issue resolution to all Swisslog Healthcare customers and employees...SuggestedLocal areaRemote workKUKA AG
Denver, CO3 days ago$54k - $80k
...Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday workRelativity
Denver, CO2 days ago$65k - $70k
...Technical Support Specialist - Mining Technology This position is based in Lakewood, CO and requires regular travel. This is not IT support.... ...conditions. Key Responsibilities Field Service Customer Support & Training Collaboration & Continuous Improvement...Temporary workWork at officeRemote workMonday to FridayHexagon Geosystems
Denver, CO2 days ago- ...what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb,... ...the bar. This is the place. The Role We’re looking for a Technical Support Specialist to join our team in Denver and become a cornerstone of...
Legora
Denver, CO4 days ago $18.9 per hour
...What you will be doing Engage customers enthusiastically,... .... Drive results and growth. Support an inclusive culture in all interactions... ...focused, organization, persuasion, technical knowledge, teamwork, self‑... ...Pay plus Targeted Commission): $26.59 per hour. Sales...Base plus commissionHourly payFull timeWork experience placementAfternoon shift$55k - $62k
Swisslog Healthcare in Denver, CO, seeks a customer support representative to provide technical assistance and resolve issues for clients via various communication channels. Applicants should have at least two years of customer service or technical support experience,...$29 - $43 per hour
## Technical Support SpecialistApplyremote type: Hybrid Workinglocations: Niwot, COtime type:... ...individual accountability?** We **focus on our customers** and are proud of the difference our... ....**Title** Technical Support Specialist**Department** Service**Location** Niwot...Hourly payWork at officeLocal areaWorldwide- ...automate the entire employee lifecycle. About The Team The Customer Support team at Rippling is dedicated to ensuring our customers have... ...platform. We provide expert guidance and swift resolution to technical challenges, support clients across time zones, and...Hourly payShift work
- About the Role As a Technical Support Specialist you will be responsible for providing immediate first‑level support to our customers with a customer‑first approach. Your day-to-day will involve responding to phone calls, support tickets, and live chats to assist our customers...Work at officeImmediate startFlexible hours3 days per week
- A global business enterprise is seeking a Tasked-Based Technical Support Specialist for a part-time position to support CBRN operations. This role involves conducting detection operations and maintaining equipment standards. The ideal candidate should have at least 5 years...Part time
$60.1k - $107.69k
Position Overview We are hiring a Technical Support Specialist to join our Product Support Team. Join a group of highly motivated industry professionals who resolve customer issues with empathy, ensuring an excellent customer experience. You will collaborate closely with...- ...satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames... ...Civilian Government, and Commercial markets. The Tier II Technical Support Specialist operates as the service desk’s single point of contact for...Contract workRemote work
$25 - $30 per hour
...Customer Support Specialist Location: Superior, CO Employment Type : Full-Time Compensation: $25–$30/hr + quarterly performance based... ...encouraged to apply. In accordance with Colorado's EqualPay for Equal Work Act this position pay ranges $25-26.50 hourly....Hourly payFull timeSerenity Mental Health Centers
Louisville, CO4 days ago$56k - $70k
...Uber, PayPal, Visa, Tinder, and many others—rely on Sinch’s Customer Communications Cloud to power engaging customer... ...Happen”. These values are our foundation! Description The Technical Customer Support Administrator IV is a key member of Sinch’s global support...Immediate startRemote workFlexible hours$25 per hour
...We are committed to quality, safety, and customer service, and we’re building a team that reflects... ...help keep operations running smoothly by supporting efficient truck scheduling, communicating... ...will be contacted. Posted: 5/28/26 Expires: 6/26/26 Equal Opportunity...Permanent employmentFull timeWork at officeShift workBURNCO Rock Products Ltd
Westminster, CO3 days ago$65k - $89k
...consider joining us as a Payment Application Specialist in our Westminster office. In... ...identifying, applying, and reconciling customer payments. As a Payment Application... ...records, resolve payment discrepancies, support collections efforts, and collaborate with...Daily paidWork at officeWorldwideCerapedics
Broomfield, CO3 days ago$22 per hour
...through program start What We're Looking For ~2+ years of experience in a sales, sales-adjacent, or performance-driven customer-facing role - retail sales, inside sales, appointment setting, or client development strongly preferred ~ A proven track...Hourly payFull timeShift workSerenity Mental Health Centers
Thornton, CO5 days ago$69k
...Advancement and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We... ...communication and relationship-building skills Sales or customer service experience is helpful but not required...Remote jobWork from homeFlexible hoursHMG Careers
Thornton, COmore than 2 months ago$55k - $65k
...products our clients offer. Primary responsibilities for the Entry Level Client Representative role: Meet and engage with customers in-person Exceed customer expectations and team sales goals Assist in training other sales and marketing team members...Work experience placementInternshipAtlas Consulting Group
Westminster, CO6 days ago$20 - $23 per hour
...employees is just as important as the future of our business. All pet lovers welcome CityVet is looking for Client Service Specialists to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote...Full timeFlexible hoursCityVet
Westminster, CO20 days ago- A renowned hotel management company located in Westminster, CO, is seeking a Sales Coordinator to provide critical administrative support to the Sales Department. This role involves managing room block inventories and ensuring effective communication. Ideal candidates will...Work at office
$15.16 - $15.41 per hour
.... This posting will continue to receive applications until 11/23/26. Benefits include: Colorado Paid Sick Time, Set-Up and Tear Down... ...qualifications. Brand - Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up...Hourly paySeasonal workSpencer Gifts
Broomfield, CO9 days ago- ...delivered-right-to-your-door-able, allowing our customers to live the life they want to live.... ...data and reports to prioritize tasks and support daily operations. Follow company... ...Associates will be eligible to receive up to 26 hours of paid time off within our fiscal...Hourly payLocal areaRemote workFlexible hoursShift workAfternoon shift
Lovesac
Broomfield, CO4 days ago $26 - $28 per hour
...Sales Support Representative OUTFRONT is one of America's leading IRL media companies,... ...including proposal completion, media plans, customer service, and revenue objectives... ...The salary range for this role is $26-$28/per hour. Compensation is determined...Hourly payContract workWork experience placement$16 - $17.5 per hour
...a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Mitigate customer complaints as needed Work with the housekeeping staff to ensure rooms are ready for new guests General bookkeeping: ensure all...Hourly payStart working todayWork at officeFlexible hoursCandlewood Suites Thornton
Thornton, CO7 days ago$20 - $21 per hour
...clinic procedures. Maintain an organized and welcoming front desk area. Support daily clinic operations and administrative tasks as needed. Qualifications: Excellent customer service and communication skills. Strong organizational and multitasking abilities...Hourly payPart timeMonday to FridayFYZICAL Therapy & Balance Centers
Broomfield, CO6 days ago
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