Patient Care Coordinator

Responsibilities include overseeing front desk operations, ensuring an outstanding patient experience, and supporting efficient clinic flow. This individual will serve as both a hands-on team member and a leader, setting the tone for service excellence. Key Responsibilities: Greet and assist patients in a warm, professional, and efficient manner Manage patient check-in and check-out processes with accuracy and attention to detail Handle incoming calls and patient inquiries promptly and effectively Ensure a seamless and positive experience for every patient interaction Provide day-to-day guidance and support to front desk staff Set and uphold high standards for customer service and professionalism Promote a positive, collaborative team environment Administrative Support Provide general administrative support to the practice Maintain accurate patient records and documentation Support nightly audit process Additional duties as assigned Qualifications 2+ years of experience in front desk, healthcare, or hospitality settings Strong customer service skills with a friendly, professional demeanor Excellent communication and interpersonal skills Highly organized with strong attention to detail Ability to multitask and thrive in a fast-paced environment Experience with medical terminology or healthcare workflows preferred Bilingual or multilingual abilities are a plus What We Offer:A supportive, team-oriented cultureOpportunity for growth and advancementThe ability to make a meaningful impact on patient experienceCompetitive compensation based on experience
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