Administrative Assistant: Spiritual Care

Administrative Support Specialist

Provide administrative support and secretarial services to the Director of Patient Care Services. Provides secretarial services to leadership staff of the department. In addition, provides secretarial support to Patient Care Services projects and committees.

Essential Duties And Responsibilities Include The Following:

• Coordinates department communications; accepts and screens telephone calls appropriately
• Able to operate basic office equipment (fax, photocopier, calculator), and uses skills to complete data entry, complete reports, schedule meetings, word processing, desktop publishing, and develop slides and graphs.
• Proficient in all pieces of LAN based software, and expert in a select few.
• Establishes, maintains, and revises record-keeping and filing system.
• Assists in preparation of departmental budgets necessary for unit operations and monitors service specific accounts.
• Orients and acts as a resource to secretarial staff and leadership staff in area of computer expertise.
• Assists in orientation of new administrative support staff.
• Maintains adequate supplies of current forms, unit supplies, and equipment.
• Troubleshoots and maintains office equipment.
• Has the knowledge to prioritize work in accordance with deadlines and department/divisional needs.
• Answers inquiries concerning activities and operations of departments/division by referring to and interpreting policies and procedures.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as outlined in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job's essential functions.

Education:

AAS degree in Secretarial Science (or related field with equivalent secretarial experience).

Experience:

Minimum of 3 years of secretarial experience.

Communication Skills:

Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Ability to effectively present information in one-to-one and small group situations. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Professional Skills:

Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMC. Ability to be accurate in such matters as record-keeping, and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC's policies, procedures and practices, and to utilize AMC's problem-solving processes for resolving grievances or disagreements.

Reasoning Ability:

Ability to independently organize work to meet established guidelines. Ability to gather data from appropriate resources.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee is regularly required to sit, and occasionally to stoop, kneel, or crouch.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

This job requires as an essential function that the majority of the time the employee must be physically on-site, as the work cannot be done from a remote location.

Other Requirements:

All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor subject to reasonable accommodations.

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Albany Med Health System is an equal opportunity employer.