Group Sales Manager

Company Description The Cornell Peter and Stephanie Nolan School of Hotel Administration is recognized as the premier hospitality business school worldwide. As part of the Cornell SC Johnson College of Business, the school specializes in teaching and researching key areas such as marketing, finance, real estate, and operations for the global hospitality industry. Faculty, industry leaders, alumni, and students collaborate to create innovative knowledge that advances hospitality practice and scholarship. This collaborative environment offers a dynamic setting for professionals who want to contribute to a leading academic institution and connect with a powerful global network in hospitality. Role Description The Group Sales Manager is a full-time, on-site role based in Ithaca, NY, responsible for driving group sales and revenue for the Nolan School of Hotel Administration’s hospitality and event-related offerings. This role focuses on identifying, developing, and managing relationships with corporate, association, and academic clients to secure group bookings, conferences, and special events. Day-to-day responsibilities include prospecting new group business, preparing proposals and contracts, negotiating rates and terms, and coordinating with internal teams to ensure successful event execution. The Group Sales Manager will collaborate closely with marketing, operations, and faculty/event stakeholders to align sales strategies with institutional goals, maintain accurate sales reporting, and analyze performance metrics. The role also includes attending industry events, networking with key partners, and representing the school’s brand and values in all client interactions. Qualifications Demonstrated group sales and account management skills, including prospecting, pipeline management, and contract negotiation. Strong relationship-building, client service, and stakeholder management abilities within hospitality, events, or related industries. Experience with sales planning, forecasting, and use of CRM or sales management tools to track and report results. Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across diverse teams. Solid organizational and time-management skills, with attention to detail in proposals, contracts, and event coordination. Relevant experience in hospitality, higher education, or event/conference sales strongly preferred. Bachelor’s degree in business, hospitality management, marketing, or a related field, or equivalent combination of education and experience. Ability to work on-site in Ithaca, NY, and occasionally travel for conferences, client meetings, and industry events. #J-18808-Ljbffr