Surety Service Representative

Surety Service Representative We are looking to add a Surety Service Representative to join our Surety team in Waukee, IA. We offer an innovative, forward‑thinking and vibrant company culture. Position open. Essential Responsibilities Prepares Surety Bonds as required per specifications and/or state statutes. Carries out the workflow process to issue bid bonds, including verification by another team member before sending to client. Maintains current and accurate client information in the system, including main point of contact, addresses and surety provider to ensure high levels of client satisfaction. Responds to daily client requests for bid bonds, performance and payment bonds, commercial bonds, renewals and endorsements; accurately invoices bonds and answers accounting questions. Calculates bond premium by determining classification of contractor type of work. Aids client executives in setting up new business by preparing general indemnity agreements, verifying client legal name and other items to establish the account. Qualifications Education: High school diploma; college degree preferred. Experience: 3+ years preferred managing clients’ surety needs in a company or agency environment. Licensing: Active Property and Casualty Insurance agent license required or ability to acquire license within 3 months of hire. Technical Competencies: Understands and applies surety principles to consult with clients and meet their strategic needs; contributes to workflows and processes, using agency systems to deliver a world‑class client experience while adhering to compliance requirements; fosters client relationships by understanding their business needs, prioritizing deliverables, managing status, and providing proactive solutions. Benefits Paid parental leave and supportive new parent benefits. Company‑paid continuing education & tuition reimbursement. 401(k) profit sharing. Generous time off practices in addition to paid holidays. Paid volunteer time off and employee matching gifts to charities. DE&I programs and paid Diversity Day. Consistent merit increase and promotion opportunities. Discretionary bonus opportunity. Holmes Murphy & Associates is an Equal Opportunity Employer. #J-18808-Ljbffr Holmes Murphy