Operations Supervisor

Job Description

Job Description

Description:

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.

As a testament to our people and performance, Berger was recently named Allied Van Lines’ 2025 Agent of the Year and earned the American Trucking Associations’ 2026 Moving & Storage Agent of the Year – Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.

At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”.

Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.

Berger Moving & Storage is seeking an Operations Supervisor to join our team in Elgin, IL! The Operations Supervisor is the liaison between clients and Berger operations.

Responsibilities for our Operations Associates include but are not limited to:

• Receive, verify, and maintain orders involving email, scanning materials, and billing documentation;
• Process shipping documents by verifying destination, route, rate, and delivery time;
• Maintain customer data and orders in computer systems;
• Communicate with customers regarding availability, shipment dates and method, producing tracking data, and current status;
• Complete daily and weekly invoices, entries, schedules, work orders, spreadsheets, and shipping documentation;
• Maintain, evaluate, and communicate status with appropriate parties;
• Other duties as assigned by management.

The successful candidate for this position will share the following knowledge, skills, and abilities:

• High School Diploma or Equivalent (required);
• College degree (preferred);
• Minimum of one year of experience in a similar role or in a logistics background;
• Maintain an organized workspace
• Able to complete tasks according to schedule;
• Able to work independently and as part of a team;
• Strong geographical skills;
• Familiarity with the Microsoft Office Suite.

Along with the opportunity to be an agent of change and make your own mark at a great

company with a unique culture, we can we offer you:

• Competitive Pay;
• Medical, Dental & Vision Benefits;
• Paid Time Off (accruing your very first day!);
• 401K;
• Employee Discounts with Verizon, Sketchers and more!

Berger Transfer & Storage, Inc. is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Requirements: